Al-Mawarid Bank ramps up online and mobile services
Lebanese commercial bank Al-Mawarid has begun a bank transformation project focused on mobile and online banking using the FusionBanking Essence Digital software from Misys.
The bank has been a Misys customer for more than 20 years, using core banking, branch management, trade finance, and now digital banking solutions from the company. The implementation is already underway, and the digital solutions are being integrated with the bank’s core banking system, FusionBanking Equation. Support will be provided from Misys’s Beirut office.
“Al-Mawarid Bank has a commitment to its customers to provide personalised assistance, high quality products and to continually innovate,” said Nahla Khaddaj BouDiab, chief operating officer at the bank. “The digital transformation with Misys will underpin this initiative. Misys FusionBanking Essence Digital will enable us to identify customer needs, personalise offerings, generate leads and drive new sales. Moving beyond transaction-based ‘first generation’ digital strategies will set us apart from other banks in the region, with a compelling proposition for the younger generation of consumers.”
“Digital is the future of banking”, said Fady Fiani, sales director, Levant & South Asia at Misys. “Smartphone banking is the new playing field on which banks will compete. Al-Mawarid is investing in its IT platforms to become a digital banking leader in Lebanon, and create a truly differentiated customer experience..”
Misys systems are also used by Lebanon’s Bank of Beirut, which began using its tools for trade repository and cross-asset collateral and margining services last year.