Study: Only a Quarter of U.S. Consumers Trust Banking Websites
Well, this might hurt: Only 25 percent of U.S. consumers trust banking Websites, and 23 percent of consumers point to POS systems as the top device for fraud risk. Still, that’s better than the trust given to government sites (which only 13 percent of consumers trust with personal information) and mobile phone makers, search engines and wireless providers, each cited by 2 percent of consumers as being trusted.
The findings from Feedzai, a data science company that detects fraud in the payments space, are based on a Harris Interactive survey of 2,143 U.S. adults conducted in April. The report also found that 42 percent of respondents “are most afraid of their Social Security numbers being stolen by a hacker.” The No. 2 fear is related to banking login data being compromised (28 percent), followed by credit card information (15 percent).
Smartphones, too, represent a source of worry for American consumers: 22 percent of survey respondents said those mobile devices top the list of personal technology that present fraud risk. Desktop and laptop computers at 17 percent, tablets at 2 percent and older mobile phones also at 2 percent round out the list.
The survey asked respondents which unpleasant activities they would prefer to endure rather than have their personal information stolen, with 44 percent of respondents reporting they would rather suffer a hangover. Long daily commutes to work (35 percent), being cheated on by a significant other (12 percent) and getting evicted (9 percent) also stand as preferred activities to having personal and payment information stolen by criminals.
Related stories:
