Crosstown Civic Credit Union in digital banking tech revamp
Crosstown Civic Credit Union, a 31,000-member institution in Winnipeg, Canada, is modernising its digital banking delivery channels with Central 1 Credit Union.
Crosstown Civic CU is implementing Central 1’s MemberDirect platform, provided on a hosted basis.
Central 1 says MemberDirect is capable of “seamless integration with multiple providers”.
The platform integrates with services such as Interac e-Transfer, which lets members send or receive money via a smartphone or desktop to anyone with a Canadian bank account.
It will also support a new service, Deposit Anywhere (launching later this summer) that will enable users to deposit a cheque with a photo on their smartphone.
Central 1 is currently also going through a major tech modernisation initiative – replacing MemberDirect’s legacy technology with Backbase’s omnichannel solution.
Central 1 provides wholesale financial products, trust services, payment processing solutions and direct banking services to around 300 credit unions and institutional clients countrywide. It holds on its balance sheet approximately $16.6 billion in assets.
Its MemberDirect platform is used by 240 domestic credit unions.