NCR’s banking heaven in back seat of a Cadillac
No hitch for NCR Interactive Teller software in Arizona
Tucson Federal Credit Union has pressed ignition on a project to improve its drive-thru options at multiple branch locations in Arizona by implementing NCR’s Interactive Teller software.
NCR says Tucson FCU introduces an easier way to bank face-to-face with a live teller from the comfort of members’ cars.
NCR adds: “As Tucson FCU tracked the volume of drive-thru transactions at their branches – especially when temperatures in Arizona’s warm climate peak – it became clear that they needed a solution that could add efficiency and cut down lobby wait times without sacrificing member engagement. That is when they selected NCR’s technology through channel partner Cook Security Group.”
The ATMs provide such options as “intelligent deposit”, bill pay and new account and loan initiation. Tucson FCU plans to add Interactive Teller-enabled ATMs to more locations in January.
According to NCR, Tucson FCU joins a network of more than 400 financial institutions (FIs) that use Interactive Teller.
For its digital banking software, the credit union uses Backbase’s omnichannel platform.
