Alfa-Bank Belarus moves to OpenWay’s digital platform
Alfa-Bank Belarus has completed its migration to digital payment software provider OpenWay’s WAY4 platform.
Belarus
The move saw the bank – which is part of the Alfa-Bank Group valued at $44 billion in total assets – take its payment cards and online services to an on-premise WAY4 solution to “cut operational expenses” and “promote innovation”.
“OpenWay’s flexible approach to the project implementation strengthened the basis of our future partnership in developing new digital banking products,” says Rafal Juszczak, CEO at Alfa-Bank Belarus.
One of the specific project requirements was to transmit progress of the migration in real time.
Over 50,000 bank clients were able to monitor every step of the process, which “significantly” reduced in-bound calls to the customer support centre and online chat messages.
According to OpenWay, processing in-house enables Alfa-Bank to introduce new banking products and services while controlling costs.
OpenWay says its solutions are used by banks, processors, payment switching, telecom and oil companies in Europe, the Americas, Asia, the Middle East, and Africa. It was founded in 1995 and has a HQ in Belgium and 12 offices around the world.
Recently, National Bank of Greece (NBG) has completed the migration of its debit card portfolio to OpenWay’s WAY4, ousting NBG’s legacy mainframe systems. The bank says it will reduce the total cost of ownership (TCO) of its IT infrastructure by consolidating its card business on a single platform. It will also cut costs by eliminating outsourcing and certain internal operational costs.
More than four million debit cards, the majority of which were recently upgraded to contactless, have been migrated to WAY4.
NBG is now in the process of migrating its credit and prepaid card portfolios and its POS and ATM acquiring business to WAY4; it will also replace its legacy Base24 switch (provided by ACI Worldwide) to the payment schemes.
Back in September 2016, one of Russia’s major banking players, MDM Bank, rolled out a single-tap Mastercard Contactless mobile payments option. The service is underpinned by OpenWay’s WAY4 Host Card Emulation (HCE) technology.
