Hanseatic Bank signs for collectAI’s B2B2C white label tech
Michel Billon, Hanseatic Bank
collectAI, a digital receivables management firm, is working with Hanseatic Bank, a Germany-based subsidiary of Société Générale.
Hanseatic Bank is one of the first banks to deploy collectAI’s business-to-business-to-consumer (B2B2C) white label solution for digital payment reminders in the segments of credit cards and consumer credits.
“A dynamic landing page in the look and feel of Hanseatic Bank’s design leads to an immediate payment option for the overdue amount,” collectAI says.
According to the vendor, in the first six months of the collaboration, Hanseatic Bank’s collection rate by 24% in total – 14 percent points up from the previous results. It also reduced the bank’s expenses for receivables management by 88.6% in this area.
“Thanks to collectAI’s solution we have increased the efficiency of our account receivables management and optimised customer retention with a higher satisfaction,” says Michel Billon, CEO of Hanseatic Bank. “Further key results were an overall higher cash flow, a faster execution as well as reduced communication costs.”
He adds: “Customer-centric collections are key for our digital transformation strategy.”
Mirko Krauel, CEO collectAI, finds the project with the bank “particularly motivating, as we have seen clear results since day one of the project”.
collectAI was founded in 2016 in Germany as 100% Otto Group subsidiary. It now also has first clients in the UK. It processes €55 million in receivables and serves a broad range of industries such as banks, fintechs, PSPs, e-commerce and utility companies.
