White paper: The state of IT incident response in financial services
The financial services sector is beset by ever more high-profile IT failures. These can cause huge disruption and create national headlines.
Everbridge, a specialist in keeping people safe and businesses running, has carried out a survey of the financial services sector, alongside Banking Technology/FinTech Futures.
In this white paper we analyse somewhat surprising findings, as organisations from around the globe share with us:
- How they do things at present and what they see as their key challenges
- How long it took to put in place the necessary crossfunction response teams to tackle a critical IT issue
- How the stakeholders are identified
- How issues are escalated and reported (internally and externally), and whether remediation plans are automated.
The results show there is plenty of room for improvement in most organisations. Find out more by downloading this free white paper here.