FLEX reports new takers and go-lives of flagship core tech
Amanda Skinner, Gulf CU: “Our conversion team at FLEX was the absolute best!”
FLEX, a core processing software vendor based in the US state of Utah, says 14 new credit unions have singed to convert to its tech in the course of 2019 and 2020.
The company adds that nine credit unions moved to its software in 2018, bringing the total number of clients to over 250. Sean Holcomb, COO of FLEX, says his team “feels blessed” to have these credit unions placing “their trust in FLEX to meet their core technology needs”.
FLEX focuses on the low-end tier of the US credit union sector. Of the nine latest “converts”, Texas-based Gulf Credit Union is the largest, with $286.5 million in assets and 26,881 members.
Amanda Skinner, core conversion project manager at the credit union, is very complimentary about its work with the vendor: “It’s impossible to mention all of the good things regarding our conversion process. Our conversion team at FLEX was the absolute best! I never felt like they didn’t have time for me and I could always count on them to get back to me with answers or solutions in a timely manner.
“Through the conversion process, I had discussions with so many different employees at FLEX and I felt like every one of them wanted to help me and listened to what I had to say. I am definitely happy with our decision to move to FLEX.”
The other eight 2018 go-lives are:
- Kentucky Employees Credit Union ($78 million), Kentucky;
- North Star Credit Union ($53 million), Minnesota;
- Responders Emergency Services Credit Union ($46 million), Washington;
- Monroe Telco Federal Credit Union ($41 million), Louisiana;
- Kamehameha Federal Credit Union ($39 million), Hawaii;
- United Credit Union ($27 million), Texas;
- Georgetown Federal Credit Union ($19 million), Washington DC;
- Tri-Ag (WV) Federal Credit Union ($13 million), West Virginia.
