Kazakhstan’s Halyk Bank gets Fiserv cash management tech
Halyk Bank, a privately-owned financial institution based in Kazakhstan, has picked Fiserv to centralise its cash management process to improve operational efficiency.
Chosen for its “local experience in delivering proven and reliable cash and logistics capabilities”
The bank has implemented a range of cash and logistics solutions from Fiserv, including Integrated Currency Manager for web-based cash supply chain management, and Device Manager for automated self-service device management.
“Our customers conduct the majority of their daily financial transactions in cash, and it is important that we are able to meet their needs to both withdraw and deposit funds at our branches and at other locations, such as ATMs,” says Zhannat Satubaldina, deputy CEO, Halyk Bank.
He adds: “We selected Fiserv based on the company’s global reputation and local experience in delivering proven and reliable cash and logistics capabilities.”
Centralising cash management operations will also provide Halyk Bank with a more holistic picture of cash needs by location, allowing bank staff to optimise cash levels at branches and devices based on demand.
Through this implementation, Halyk Bank hopes to be able to respond quickly to changing needs for cash at devices including ATMs, in-branch deposit machines, and cash recycling machines.
The bank also hopes to reduce risk and increase network availability while lowering the bank’s cost per transaction and cost per self-service unit.
