White paper: Financial services organisations – extracting powerful insights with AI-powered platforms
Financial services organisations (FSOs) today collect and maintain an abundance of data, both structured and unstructured. For most of these organisations, data can be a double-edged sword.
Collecting and maintaining increased amounts of data related to customers and portfolios can provide tremendous opportunities to increase revenue and reduce risk, yet at the same time, too much data can be a cognitive drain on analysts and knowledge workers. Increasing stores of data require FSO stakeholders to organize and search their data in ways that allow analysts to extract information and meaningful insights. Artificial intelligence (AI) can help FSOs mature from being data-driven to being information-driven. Enabling knowledge workers to efficiently derive meaningful information and insights from big data transforms FSOs into information-driven organisations.
WHAT’S IMPORTANT
- FSOs continue to deal with regulatory pressures around data management.
- First-generation content search and analytics solutions have not relieved the cognitive burden on FSO knowledge workers.
KEY TAKEAWAYS
- AI-powered platforms extract information and insights from data, even unstructured data.
- FSOs must improve their capabilities to derive information and insights from the data they possess.
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