Ebury appoints HSBC innovation head Louise Chan as new COO
Ebury has hired HSBC innovation head Louise Chan as its new chief operating officer (COO).
Chan is taking on an expanded role within the fintech, covering operations as well as product, data and regulatory reporting.
Ebury says Chan is a “global leader” in the digital payments industry, specialising in multi-currency capabilities.
At HSBC, Chan was global head of innovation, delivery and capability development.
She also worked in global digital payments roles for both retail and wholesale clients and has previously held roles at other banks, including Barclays, in operations and payments.
Ebury helps small and medium-sized enterprises (SMEs) and midcaps trade internationally, specialising in international payments and collections.
Founded in London in 2009 by Juan Lobato and Salvador García, the company now has 24 offices in 20 countries and claims $21 billion in annual transaction volume.
Chan says she is looking forward to utilising her substantial banking experience to lead the development of new products at Ebury.
Ebury co-founder and co-CEO Lobato says Chan’s wealth of experience at global banks with operational management, customer experience and product development “will be vital to our success”.
Ebury and Santander Germany recently teamed up to simplify international trade for Germany’s SMEs.
The partnership plans to offer an international finance solution that streamlines cross-border trade and shortens the onboarding process for clients.