Glia passes $1bn valuation with latest $45m funding round
Glia has gained $45 million in Series D funding led by Insight Partners. This takes the valuation of the New York-based provider of digital customer service solutions to over $1 billion.
Glia raises $45m
As well as Insight Partners, the funding round saw involvement from existing investor, Wildcat Capital Management, as well as new investors, including RingCentral Ventures. This latest round brings Glia’s total funding to date to $152 million.
The company says the additional capital will be “heavily allocated” towards research and development, including in artificial intelligence (AI), analytics, messaging, voice, and video capabilities.
Additionally, the capital will aid Glia’s plans for geographical expansion.
Glia was set up in 2011 and its Digital Customer Service (DCS) solution is intended to enrich web and mobile experiences with digital communication choices, on-screen collaboration, and AI-enabled assistance. Glia claims to have partnered with over 250 banks, credit unions, insurance companies and other financial institutions.
Dan Michaeli, co-founder and CEO at Glia, says: “We’re thrilled by our investors’ confidence reflected in the round’s valuation, recognising that we’ve only scratched the surface of what Glia can accomplish… As we build upon a decade of innovation, this capital will further extend our reach and help even more businesses across the globe reimagine how they connect with customers digitally.”
