The Maries County Bank taps Jack Henry for digital transformation
Missouri-based The Maries County Bank has chosen Jack Henry to carry out its digital transformation and enhance its customer experience.
The Maries County Bank taps Jack Henry for digital upgrade
Since 1900, the bank has been catering to the region’s agriculture industry with $571 million in assets under management. Through the partnership, it aims to offer employees and customers a “single, modern and flexible” platform to automate processes, boost efficiency and customer service.
Stacey Zengel, senior vice president of Jack Henry and president of bank solutions, says the bank “needs a comprehensive technology platform to help them preserve their central role in their community and meet customer needs for a modern and user-friendly digital banking suite”.
To support that aim, Jack Henry says it will provide the bank with open technology, including core and digital cloud-based solutions, such as its Banno Digital Platform, for a “seamless and fast” user experience.
“This new technology plan will modernise our existing solutions, like our online banking platform, and allow us to add new products to our suite, such as an enhanced rewards program, improving customer experience and satisfaction,” says Terry Helton, president and CEO of The Maries County Bank.
For the bank, Jack Henry’s open integration and access to over 850 third-party fintechs was also an important factor leading to its selection. Helton adds that the platform will not only eliminate roadblocks for the bank, but also expedite internal processes and give them time to focus on customers.
“It will also allow us to pick our fintech vendors of choice, and integrate them seamlessly into our system, making sure we are always offering the most suitable solutions for our community’s needs.”
