White paper: Banking in the new normal – foundations for customer lifecycle intelligence-led banking transformation
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More than two-thirds of banks believe they will lose market share within two years if they don’t make significant digital progress. 58% say they will cease to exist completely in the next five to ten years if they don’t change their business model, and 74% say that technology giants such as Amazon or Google will hold the largest market share of the banking industry within the next five years.
FullCircl explores what “banking in the new normal” looks like. What will make the biggest difference when it comes to how banks engage with and support customers? How can they simultaneously reduce cost to serve, manage risk, and grow their own economic performance?
Through working with senior representatives from 40% of the UK’s top financial institutions and seven of the top ten UK banks, FullCircl has uncovered two principal drivers that will distinguish banks that survive and thrive, and those that will be left behind as the pressure mounts to increase the pace of change and deliver impactful future-proof results.
Download this free report to learn how to:
- Adapt to the new normal
- Equip your teams with customer and risk intelligence
- Leverage customer lifecycle intelligence to tackle banking’s biggest challenges
Brought to you by FullCircl
