Companies on the Move: ProPay, EcommerceBytes Awards (November 2013)
ProPay, a merchant services provider and TSYS company, recently was recognized as the top online payment service by merchants participating in the EcommerceBytes awards survey. ProPay achieved the highest scores for customer service and interaction with merchants; account holds/rolling reserves and restrictions, which are potential sales held from the merchant by the payment provider; and resolution process and fees, which relate to costs associated with payment disputes. “To receive this top recognition is an honor, as the readers surveyed are actual clients of payment service providers, making the results even more meaningful,” said Greg Pesci, ProPay president.