NCR chosen to support Provident Bank’s digital strategy
New Jersey-based Provident Bank has chosen NCR Corporation’s Digital Banking platform to improve customer experience, reports Jane Connolly.
“We are confident this goal will be achieved”
The bank aims to achieve better capabilities, easy integration with core banking systems and a more intuitive design.
John Kamin, executive vice president and chief information officer of Provident Bank, describes the bank’s digital solutions as “critically important”.
He adds: “Because your customers use these solutions throughout the day, brand loyalty can be won or lost based upon the customer experience provided. Provident Bank wants to provide our customers with an engaging, best-in-class experience that can help them successfully navigate their financial lives. With NCR Digital Banking, we are confident this goal will be achieved.”
Douglas Brown, senior vice president and general manager, digital banking at NCR, says: “Provident Bank has a well-thought-out strategy for how their digital solutions augment their branch network and provide additional benefits and functionality to benefit their customers.”
NCR Digital Banking’s platform reportedly powers five of the top ten mobile banking applications in the US.
