Capriza powers Yorkshire Building Society mobile move
UK-based Yorkshire Building Society (YBS) has chosen Capriza’s platform to help improve its digital and mobile capabilities.
The society will use the platform to let its customers connect and apply for its mortgages and savings accounts through mobile devices.
Nick Mortimer, head of marketing and e-commerce, Yorkshire Building Society, says Capriza’s platform offers “very little code integration, speeding our time to market with our new mobile offerings”.
According to Capriza, its technology translates screens from the existing desktop website into a format that is optimised for mobile devices, without the need for complex development on YBS’s core systems.
Mortimer adds: “Previously our website was not responsive, or optimised, for the mobile device being used. Capriza renders a version of our existing content that responds, regardless of whether a user happens to be on an iPhone, iPad or Android device.”
Yorkshire Building Society has 3.2 million customers and 4,500 employees. It manages £39.6 billion assets online and through 208 branches across England, Scotland and Wales.
What’s at the core?
For its core system, YBS uses an in-house development called Libra. It is an old Oracle-based system, developed and maintained by Yorkshire Key Services, an IT subsidiary of the building society.
In 2013, YBS and HP Enterprise Services UK formed a joint venture, Shared Services Alliance, to move Libra onto an HP cloud and offer it to other building societies and banks in the UK. To date, there is only one known taker of this offering – Leeds Building Society.
California dreaming
California-based Capriza and YBS have both been busy in separate developments.
Earlier this year, global asset manager Schroders selected Capriza’s enterprise mobility platform “to power its drive to digitisation”.
While last year, BookingBug says YBS became “the first truly omnichannel mortgage provider” with its new system that enables booking appointments in branch, online, mobile and call centres.
