PayTech Awards 2018: tips on how to write a winning entry
The entry deadline is Friday, 4 May.
ATM
Phew, PayTech Awards entry deadline extended!
The final chance to enter is Friday, 4 May 2018.
Checkout first PSP to accept payments via Saudi Arabia’s domestic network
Mada’s got it made in the Kingdom.
First official bank comes to Malawian refugee camp, Dzaleka
The organisers describe the initiative as a “world-first”.
PayTech Awards 2018: meet the judges
The event is taking place on 13 July in London.
PSCU’s a high achiever with Achieva Credit Union return
It’s all warm and good-humoured in Florida.
PSR turns focus to consumer protection and ATM survival
UK’s Payment Systems Regulator reveals its ambitions in annual plan for 2018/19.
BlueOrange Bank deploys Latvia’s first contactless card ATMs
The ATMs are provided by Diebold Nixdorf and installed by BS/2 Latvia.
Banking systems go down at South Africa’s Standard Bank
Bank reported problems with its self-service channels.
Robot Anna the answer at Sberbank’s client contact centre
Anna’s a gleaner for banking queries in Russia.
BB&T banking systems go down
North Carolina-based organisation’s ATMs and digital operations affected.
Fiorano the firepower in I&M Bank’s digital leap
Kenyan bank will use Fiorano’s platform while integrating with Infosys’ Finacle core banking system.
NCR overhauls ATM network at BankDhofar, expands ATM access in India
The breadth of NCR’s work with financial institutions and underbanked populations around the world.
Hypothekarbank Lenzburg unveils virtual ATMs
Swiss bank’s customers can withdraw cash from virtual ATMs with their smartphone.
NCR’s banking heaven in back seat of a Cadillac
An easier way to bank face-to-face with a live teller from the comfort of members’ cars.
LienVietPostBank goes live on SmartVista paytech platform
Replacing its legacy Electra System with BPC Banking Technologies’ SmartVista platform.
Blockchain and Bitcoin round-up: 1 December 2017
Quickly following on from yesterday’s (30 November) blockchain and Bitcoin round-up, here’s more action. Features money laundering in Japan; Coinsource ATMs in Georgia; Cardano Foundation, IOHK and Emurgo teaming up; and PwC in Hong Kong. Over in Japan, Kyodo and Jiji news sites have reported 170 cases of suspected money laundering linked to cryptocurrencies were […]
Avoid a bank branch nightmare this Halloween
Trick or treat! It’s Halloween and brands everywhere are using spooky season as a way to have some fun with customers. However, any ghoulish behaviour belongs firmly in the land of fun, and should not creep into everyday customer interactions
Diebold Nixdorf IMS Conference 2017: differing digital dreams
Diebold Nixdorf’s IMS 2017 conference continued with Czech Republic based, Air Bank, and its chief marketing and product officer Jakub Petřina, with a presentation and a touch of déjà vu.
Diebold Nixdorf IMS Conference 2017: shaping the future of retail banking
Last week (12 October 2017) was Diebold Nixdorf’s latest seminar at the Okura Hotel in Amsterdam. Accompanied by representatives from ING, Franz Informatik and Forrester. The first conference of the morning focused on shaping the future of banking.
TSB Bank awards five-year services contract to NCR
NCR Corporation has signed a five-year deal with UK’s TSB Bank to look after the bank’s 900+ ATMs and IDMs as well as provide service desk support for its employees across its branch network.
Wells Fargo launches mobile “tap and pay” functionality at 5,000 ATMs
More than 5,000 ATMs of Wells Fargo (40% of its ATM network) now have near-field communication (NFC) enabled mobile wallet capability – i.e. the bank’s debit card customers can now “tap and pay”.
I know what I am doing!
Recent business surveys together with published industry trends suggest that ATMs aren’t going to disappear from the landscape quite yet even as the rate of bank branch closures will not take place as rapidly as could have been expected just a short time ago. What’s happening?
UK watchdog approves Cardtronics purchase of ATM provider DCP
Cardtronics’ $460-million purchase of rival ATM provider DirectCash Payments (DCP) has finally been approved by the UK’s Competition and Markets Authority (CMA). Back in May 2017, Cardtronics had to offer undertakings due to competition concerns, and initially didn’t. The CMA said at the time: “As Cardtronics has not offered these undertakings, the CMA will now […]
Mashreq Bank revamps with NCR tablet and video banking tech
Dubai-based Mashreq Bank will revamp its banking services in the UAE with the help of NCR technology over the next six months. NCR says Mashreq will be the first in the region to deploy its tablet-based Interactive Banker, which lets tellers come out from behind their counters to help customer’s complete transactions. Sandeep Chauhan, head […]
Physical containers – reused in novel ways. Does that include nextgen branch offices?
With standards as simple as what we see with shipping containers, creative folks will begin considering options for almost anything that can benefit from these containers being mobile. The user experience that today we enjoy with mobile devices has changed the very heart of today’s data centre even as we see on-premise IT moving to clouds. Couldn’t a case be made that such flexibility be embraced even more aggressively in the future and couldn’t that change the very way we view banking as it continues to transform?
Blockchain and Bitcoin round-up: 10 July 2017
Reading doesn’t have to be a trial. Our latest blockchain and Bitcoin round-up keeps it ultra-brief. Featuring Mt. Gox, less than smooth criminals, the Council of the European Union and Coinsource. Mark Karpeles, the former CEO of collapsed Bitcoin exchange Mt. Gox, will go on trial in Tokyo next week on charges stemming from the […]
Cennox acquires Diebold UK & Ireland business
Following the ruling of the UK’s Competitions and Markets Authority (CMA), Diebold Nixdorf has shed some of its business. Diebold UK & Ireland has been sold to Cennox.
Case study: Valley National Bank – cloud atlas
Valley National Bank, a $23 billion regional bank holding company headquartered in northern New Jersey, is undertaking a widespread technology refresh to improve customer experience and profitability.
ABN Amro and ING lead charge for Dutch ATM survival
ABN Amro, ING, Rabobank and Geldservice Nederland (GSN) have teamed up to explore a potential initiative to ensure the availability of ATMs in the Netherlands. These discussions are being conducted in consultation with the nation’s central bank, De Nederlandsche Bank (DNB), and draw upon “successful initiatives” in Sweden and Finland. With the rise of digital […]
NCR makes it nice and Eazy for Bahrain’s biometric payments
Bahrain-based Eazy Financial Services will launch the region’s “first” biometric payment network powered by NCR. Consumers will be able to register their fingerprint through any bank linked to Eazy’s network and then use that at any device (ATM or POS) to start a transaction rather than using a card. In the first phase, NCR will […]
SIX and Credit Suisse play same game with ATM software launch
SIX and Credit Suisse have unveiled ATMfutura – a cash dispenser which displays the same user interface and guidance on all ATMs in Switzerland. SIX and its partners were commissioned by Swiss banks to develop the centralised multivendor software and it is planned to function on all bank ATMs in the alpine nation from 2018. […]
India seeks to avoid ATM tears from WannaCry ransomware
The Reserve Bank of India (RBI) is telling the nation’s banks to operate their ATM networks only after the machines receive a Windows update to protect them from the WannaCry ransomware affecting systems across the globe. The computer malware has spread across 150 countries and takes over users’ files with a demand of $300 to […]
Executive profile: one on one with Joan Herman, Sunrise Banks
She witnessed the rise of electronic transactions and worked on the first shared ATM network card. Now this self-proclaimed pioneer woman has her sights set on prepaid and a mobile future.
Comedy comes to cash machines for Comic Relief
A man walks into an ATM. It sounds like the beginning of a joke, and well it could be as Comic Relief, one of the UK’s biggest charity fundraisers, is getting help via interactive comedy on cash machines. ATM marketing firm i-design and Cardtronics UK are donating advertising space on cash machine screens to promote […]
Diebold Nixdorf in major deal with Russia’s Post Bank
Russia-based Post Bank, a joint venture of VTB Group and Russian Post, has purchased 3,200 self-service cash recycling systems (plus software and services) from Diebold Nixdorf.
DirectCash Bank to overhaul core banking tech with Smartsolution’s Universa
Canadian banking tech vendor Smartsolution has gained a new taker for its Universa core banking suite, DirectCash Bank (DCBank).
Barclays’ banking takes weekend off
Customers at Barclays Bank suffered a worrying weekend due to problems with cash machines, debit cards and phone banking. At 2pm (UK time) on 25 February, Barclays become aware of the issues and advised customers to use other banks’ cash machines. The customers would probably have worked that out for themselves. Technical issues are affecting […]
Clean sweep for NCR Interactive Teller tech in US
Alaska-based Matanuska Valley Federal Credit Union (MVFCU) has begun deploying NCR Corporation’s Interactive Tellers at its branch locations – meaning its machines are being used in every US state. The ATM lets users interact with their financial institution’s remotely located video teller via video and audio. NCR says this tech is of “particular value to […]
Global ATM hacker gets eight years in prison
The ringleader of three highly organised, global cyberattacks on ATMs resulting in $55 million in losses has been sentenced to eight years in prison and ordered to pay more than $55 million in restitution, reports Banking Technology‘s sister publication Paybefore. Turkish citizen Ercan Findikoglu had pleaded guilty last March to computer intrusion conspiracy, access device […]
