Commerzbank closes 200 branches
Commerzbank’s group profit fell by a fifth to €220 million in the second quarter.
Branch
Third wave of COVID-19 forces Hong Kong banks to close branches
11 lenders will partially or completely shut down operations at some 58 branches.
Meet OneBanks: the fintech picking up after banks’ branch closures
The start-up wants to create a bank-agnostic branch network.
TSB partners with Adobe and saves on 15,000 branch visits
The bank has spent 8 weeks digitising 80,000 customer interactions.
Webinar: Transform your customer experience with modern information management
Real-life examples of how FIs delivered value to customers, reduced technology costs & transformed their businesses.
Banking Technology April 2020 issue out now
All things equal: Closing the gender gap in fintech.
Exclusive interview: looking beyond the horizon
Fintech Futures talks exclusively to Nationwide’s channel service director, Carole Layzell.
Banking industry publishes EU payments plan post-coronavirus
The paper puts a heavy emphasis on instant payments.
Coronavirus: FCA announcements round-up
We collated a round-up of these notices to assist our readers on COVID-19 updates.
N26 expects 70% of bank branches to disappear in 10 years
The coronavirus is accelerating a permanent change in consumer behaviour, says N26.
Banking Technology March 2020 issue out now
Keep calm and carry on: Where does COVID-19 leave the Chinese fintech market?
“If you want it, go get it!”
Nancy Butler at B-North, shares her experience in banking this international women’s day.
Metro Bank cuts two thirds of new branches and returns £50m to BCR
The bank is paying back £50m of its fund from BCR.
Lloyds, Virgin Money and Direct Line announce fresh job cuts
The three firms blame changing customer behaviour for the downsizing.
Community spirit: Reminiscing on the halcyon days of the bank branch
“I had to find out how to best serve people and customers at a community level.”
FinovateEurope: Danske Bank’s UK chief digital officer doesn’t like chatbots
“I don’t like them, and more importantly customers don’t like them.”
UniCredit outlines 6,000 job cuts and 450 branch closures in cost-cutting plan
Italian bank kicks off its three-year plan.
Lloyds group to close 56 more UK branches this year
Staff numbers may be cut by “under 80” in affected branches.
HSBC to shut down Hong Kong ATMs after protest vandalism
Protestors also attempted to damage the bank’s famous lion statues.
Next year looks bright for community banking
Credit unions and community banks raise their game in 2020.
UBS boss fears Europe’s banks are ‘too small to survive’
Ermotti says it’s no longer a question of ‘too big to fail’.
AI: A force for good?
The last of the two part series by Nadia Sood, CEO at CreditEnable.
CaixaBank opens “urban oasis” for Barcelona customers
The space will have Michelin star chefs and virtual rural landscapes.
Self-service in the branch and as the branch
ATMs are the powerhouse player in a modern digital strategy.
Irish credit unions finally take on banks with new current account offering
The country has long-awaited the sea change.
B-North aims to bring back brokers to the UK SME market
The fintech is in the process of acquiring its banking licence.
Metro Bank brings fintech to UK SMEs with £120m funding
The bank wants to inject “much needed competition” into the SME space.
Pakistan’s JS Bank first in country to launch ‘chat banking’ on WhatsApp
The service is free to use with no registration process.
Challenger banks in India: who’s who and what’s their tech
A comprehensive list of Indian challenger banks and banking services, and the tech they are using.
White paper: How banks are winning with AI and automated machine learning
Discover how estimating the risks or rewards of making a particular loan has become faster and easier
Mastercard’s Vocalink release payments report: Look beyond London
87% of over 75’s still don’t use banking apps.
Sampath Bank launches virtual teller machine
The branch-in-a kiosk solution that will provide customers with 24/7 banking services.
DN Intersect 2019: “US banks can learn from McDonalds”
“It’s a lot of fun, very easy to navigate and offers the customer complete choice.”
DN Intersect 2019: Forrester insists digital is “the least important” for customer loyalty
The research publisher says human interaction is “the most important” factor.
Banking Technology September 2019 issue out now
Thriving in a hyper-connected world.
Credit Suisse to focus on digital banking
“Maintaining the status quo was not an option.”
PAI acquires Eclipse Cash Systems
The deal takes PAI’s network to over 90,000 ATMs.
Deutsche Bank creates digital bank Fyrst
Currently the project is suspended by the former subsidiary Postbank.
Three lessons traditional banks can learn from their younger siblings
Teamwork, transparency and creating a competitive culture is key.
HPE Discover 2019: has the thought of branch transformation pushed you over the edge?
There is none more passionate than the HPE NonStop user community.
