White paper: The innovator’s guide to the digital-first contact centre
Social and messaging are well on their way to become mainstream contact centre channels.
Contactless
Indian fintech start-up Simpl lands $40m in Series B funding
Fast-growing Indian e-commerce sector is in the company’s sights with its cardless payments offerings.
Australia’s Mr Yum secures $64m Series A funding
Female-led company is focused on mobile orders and payments in restaurant and hospitality sectors.
PayTech Awards 2022 now open for nominations
Nominations close 11 March 2022, with winners revealed at a ceremony on 1 July 2022.
Sri Lanka rolls out new digital payment solution LANKAQR
Central bank-backed scheme facilitates digital payments to merchants and service providers using QR codes.
Investcorp tech fund snaps up e-wallet firm MIR
The acquisition marks the eighth investment from the private equity firm’s Investcorp Technology Fund IV.
CIBC acquires Costco’s Canadian credit card portfolio
CIBC will also become the exclusive issuer of Costco Mastercards in Canada.
Digital payments fintech Cantaloupe acquires Yoke Payments
The acquisition of Yoke will bolster Cantaloupe’s unattended retail market offering.
White paper: How top companies are better mitigating fraud & enhancing CX with Phone-Centric Identity
Nine of the top ten banks use Phone-Centric Identity to mitigate fraud. Do you?
Verizon and Mastercard forge partnership to bring 5G capabilities to payments
Internet of Things (IoT) sensor connectivity will be combined with near real-time edge computing.
Dear Luc: Should I prepare for a wearable payments comeback post-COVID?
This week our writer asks: are wearables set for a comeback as social distancing eases?
Payshop goes live on BHMI’s Concourse for back-office payments
Portuguese payments firm aims for “seamless support”.
Dear Luc: Should we ditch the plastic bank card?
This week our writer wonders if we should start ditching plastic cards to be more environmentally friendly.
Video: fintech news pick of the week – eBay splits from PayPal; EU plans new digital wallet
Our top pick of news from the world of finance and tech in bitesize video format, twice a week.
2021 PayTech Awards hosted by Darren Harriott
Register for the free digital ceremony and networking on 8 July 2021.
EU plans new digital wallet for payments across all 27 nations
The new wallet is planned for a launch in the middle of 2022.
Shortlist announced for PayTech Awards 2021
Register for the digital gala and networking on 8 July 2021 – it’s free to attend and open to everyone.
Dear Luc: I want to offer Apple Pay, how easy is mobile wallet integration?
This week Luc tackles Apple Pay integration for fintechs looking to level up their payments.
Caixa Econômica Federal signs 20-year payments deal with Fiserv
New merchants acquiring deal covers transactions online and in-person.
Pine Labs acquires digital payments start-up Fave in $45m deal
Indian payments firm snaps up Fave to introduce the latter to India.
Extended deadline announced for PayTech Awards 2021
Recognising excellence and innovation in the use of IT in the finance and payment industry worldwide!
PayTech Awards 2021 now open for entries!
Open to financial and payment institutions worldwide, technology and service providers, individuals and teams.
Contactless usage surges to 88.6% of in-store card transactions
The over-65s were most likely to embrace the technology for the first time.
Calls for UK Treasury to up contactless limit from £45 to £100
The UK no longer needs to follow the EU’s €50, or £45, contactless limit.
QR Codes: will COVID-19 be the great global equaliser?
Across China QR codes are already ubiquitous, and the pandemic only accelerated user adoption.
BBVA debuts “dynamic CVV” numberless card Aqua
It features a dynamic CVV code in order to provide security for online payments.
JP Morgan launches QuickAccept smartphone card reader to take on Square
QuickAccept was developed by the team from WePay.
The intersection of digital identity verification and customer empowerment
Mobile onboarding must deliver an experience that is secure and friction-free.
PayTech Awards 2020 now on YouTube: celebrity host, comedy stand-up, winners and more!
Watch Zoe Lyons perform her stand-up and unveil the winning projects, companies and people of PayTech Awards 2020.
RTP is changing payments fast
RTP is bound to cause swift changes for the customer-facing side and behind the scenes.
2020 PayTech Awards hosted online by Zoe Lyons
Join our celebrity host Zoe Lyons for PayTech Awards 2020! Free broadcast on 10 September – everyone is welcome.
Six ways financial services will adapt to BigTech in the UK market
BigTech companies excel at giving customers what they want.
Five predictions for the future of payments
From moving away from cash to points of sale and self-checkout on mobile.
Stripe adds Bacs Direct Debit to compete with UK rivals
Stripe will directly compete with UK home market player GoCardless.
Marqeta lands $4.3bn valuation thanks to mystery investor
Marqeta’s customers include Square, Uber, Instacart and DoorDash.
Ghana becomes first African country to introduce universal QR code
Both smart and ‘yam’ phones can pay through QR codes.
How UK fintechs can help SMEs accelerate payments digitalisation
There are a number of issues for SMEs when it comes to cash transactions.
Contactless payments are up but UK still withdrawing £1bn a week from ATMs
The average value being withdrawn has gone up from £65 to £82.
PayTech Awards deadline extended! Submit your entry by 30 April
We have received more requests for extensions than ever before, so we are extending the entry deadline again until the end of April.
App-based payment solutions to delight merchants and their customers
The world of commerce is abuzz with the need to delight customers by providing a digitally enhanced shopping experience.
