Software firm Sage acquires fintech start-up GoProposal
Acquisition will support accountancy practices through ongoing UK tax digitisation strategy.
Customer Experience/CX & User Experience/UX
Regulate or ban: EU’s proposed AI credit scoring framework hears feedback
The EU has been receiving recommendations on its proposed Artificial Intelligence Act.
Canadian tech firm Coconut Software secures $22m Series B funding
The cash will go towards product development, hiring new staff and investing in marketing and sales.
White paper: Video banking – delivering the full potential of next-gen customer service
Discover how next-generation video banking can keep your member satisfaction high, minimise call handle time, and reduce complexity.
Cartoon: Model Behaviour
This new cartoon illustrates the need for evolution at neobanks.
White paper: Accelerating P&C insurance sales with digital customer service
The Property and Casualty (P&C) insurance industry is being dramatically transformed by digital technologies.
Google pulls Plex after less than a year in development
Aborted banking project reflects change of financial services strategy at Google.
Robo-advisor Betterment achieves unicorn status with $160m capital injection
The funding was drawn from a Series F round and $100m credit facility.
Amazon-backed Indian BNPL firm Capital Float raises $50m
The investment brings Capital Float’s total money raised to date to over $600m.
Banking Technology October 2021 issue out now
Cover story: multi-tusking – how do you eat an elephant?
Swan raises €16m Series A to accelerate European expansion
The BaaS platform wants to democratise access to banking services.
FNBM selects new core banking solution in Finastra’s Fusion Phoenix
Fusion Phoenix is key to the bank’s strategy to attract younger customers.
UOB to spend $500m on boosting digital banking capabilities
The investment comes after the pandemic accelerated digital-first banking across Southeast Asia.
The Banking Tech Awards are coming to the USA!
The nomination deadline is 18 February 2022 with the winners announced in June.
Aberdeen Report: Customer operations in financial services – how to maximise client value and optimise efficiency
The findings from the survey of 218 financial firms, highlighting best in class customer operation programmes.
PrimaryBid names City veteran Donald Brydon as first chair
Brydon will step down as chairman of financial software company Sage on 30 September.
Bhutan central bank partners with Ripple to pilot CBDC
The CBDC pilot with the South Asian country is designed to boost financial inclusion.
Temenos, Vodeno and Aion partner to push European BaaS adoption
‘Strategic alliance’ will enable firms to integrate financial services into their products.
JP Morgan Chase acquires Frank to firm up student offering
US firm hopes the deal for the college-focused financial wellness platform will boost student engagement.
The path to personalisation
The path to personalisation in banking is apparent. But like every journey, it needs those first steps to be taken.
Zolve launches immigrant-focused banking products
The neobank’s new suite of products will help new arrivals to the US build credit.
Paytech Recharge eyes global expansion after $35m investment
The Series B round culminated in one of the largest investments into a Dutch startup in 2021.
What you sell when you’re not selling
It’s when you’re not selling that your true colours as an organisation shine through.
Top Chilean lender BancoEstado picks Mambu for digital core revamp
Mambu hails choice from market “plagued by legacy systems”.
Shortlist announced for Banking Tech Awards 2021
Congratulations to all of this year’s finalists.
DevOps platform Copado lands $140m funding
The firm plans to use the cash raised to expand its testing software.
Irwin secures $20m in Series A funding round led by K1
The investment will help further the fintech’s mission to upgrade the capital markets software offering.
Fintech ecosystem MNT-Halan lands $120m funding
The Egyptian digital platform connects merchants and users who are typically excluded from financial institutions.
Visa partners Indian paytech to push offline payments
Innoviti says it is committed to building a cashless India, driving financial inclusion across the country.
Fintech software firm Veritran hits $225m valuation with Trivest investment
Veritran’s enterprise low-code platform facilitates billions of transactions annually.
Dock: meet in person on 24 November 2021 in London
Get ready for face-to-face interaction! Free VIP passes for banks & financial institutions.
Financial wellness platform Origin raises $56m funding at $400m valuation
The funds will be used to develop new products and expand its employee customer base.
Your financial digital twin
What if you had a digital twin that could manage your money faster and better than you?
Analyst paper: Improving the customer experience – the top objective for financial innovation
An in-depth look at innovative models that use new technology solutions, data, and AI capabilities.
DWG expands into Singapore with remittance app acquisition
Fintech says Singapore will act as a springboard for expansion into North America and Europe.
What Gen Z can tell us about the future of banking
All too often, the voices of young people seem to be ignored. Now is a critical time to talk and listen.
The importance of customer-centric strategies for traditional banks
To thrive and grow, banks must identify how they can be more customer-centric.
Webinar: Mobile financial super apps – what’s your strategy and what are you waiting for?
Learn how you can win the mobile banking app battle and secure your future banking business.
Sova Capital selects Appway for onboarding and KYC solutions
London-based broker looks to streamline client onboarding while ensuring full compliance.
Reimagining customer experience in financial services
Utilising the cloud can help banks get customers to the right person at the right time.
