Nobody questions whether big data has a role to play in the payments industry, but many providers are grappling with how to capture and analyze the right data to improve their businesses.
Four out of five organisations are leaving themselves open to payment fraud because of a lack of standardised payment workflows, according to a study by financial technology vendor SunGard.
Digital gift cards are getting a boost in Canada as Blackhawk Network and Rogers Communications have opened Blackhawk’s digital gift card platform to users of the Rogers suretap mobile wallet app.
A group of the biggest financial institutions in the U.K. have banded together to launch a new P2P mobile payments system that by year-end will be accessible to 9 out of 10 bank account holders in the U.K.
Neither the costs of shepherding a card into stores nor increased competition has deterred new entrants from launching GPR prepaid cards. Providers are coming into the market with astute hooks that play to their strengths to attract and retain cardholders.
Apple entering the payments space has been a tantalizing prospect for many for a while now. It’s certainly something that would easily upset the status quo of the payments market, and I don’t believe Apple is aiming for the low-hanging fruit.
Management of metrics—such as average handle time, first call resolution, etc.—certainly results in cost saving. But exclusive focus on these metrics results in a huge missed opportunity to improve customer loyalty, increase sales and build brand identity.
What we know and what we can do before the final Plenary European Parliament vote on the Payments Package.
Australia’s Commonwealth Bank could be looking to get out ahead of Square’s eventual arrival Down Under.
A decree by the French government approving electronic corporate meal vouchers could open up a major opportunity for corporate prepaid card providers that can help employers move from paper to plastic.
The European Central Bank isn’t waiting for the Aug. 1 SEPA compliance deadline for direct debits and credit transfers to turn its attention to card transactions.
Confusion and concern over security is cited over and over again as the biggest barrier to widespread consumer uptake of mobile payments. And no wonder – confidence in the protection of sensitive cardholder data lies at the heart of trust in this technology. An EMV card as a physical asset is cryptographically secure. How can we emulate this security with something that is virtual?
The State of Delaware has thrown its weight behind a civil lawsuit claiming nearly two dozen well-known retailers avoided escheating unused gift card balances to the state by forming special entity corporations based outside the state.
Several major payments players recently have thrown their weight behind host card emulation (HCE), the technology many believe could be the key to finally bringing NFC-based mobile payments into the mainstream.
Just weeks after a report surfaced that Facebook was seeking an e-money license in Europe to boost its international remittance business, PicomoPay, a social networking payments platform, announced a deal with MoneyGram to enable U.S. Facebook users to send money transfers to more than 336,000 MoneyGram agent locations in more than 200 countries.
Prepaid cards continue to be the fastest-growing form of electronic payment, with the number of prepaid payments in the U.S. increasing 15.8 percent annually between 2009 and 2012, according to a new report by the Federal Reserve Bank of Atlanta’s EconSouth.
U.S. Bank is going real-time with its P2P offerings and adding a few key new features in a field where the P2P ambitions of companies like Square, Google and Amazon are generating considerable interest.
CardFlight, a New York-based firm that enables developers to integrate in-person card payments into their own apps, has received the 2014 Technology Innovation Award from the Electronic Transactions Association.
While the payments landscape has evolved rapidly over the past decade, due to a flurry of innovation and regulation, expansive growth in electronic payments and the inclusion of new market entrants, industry research indicates that the next decade will be a period of even faster changes.
First the Wall Street Journal reported in November that Square Inc. was considering an IPO. Then acquisition rumors swirled after the newspaper reported this week that Square had been in M&A talks with companies including Google, Apple and PayPal.
Consumers may be embracing mobile apps, but that doesn’t necessarily mean they’re comfortable with or even aware of what their apps can do, a new study suggests.
LevelUp is tinkering again with the transaction fees it charges merchants for participating in its mobile wallet, cutting the cost from 2 percent to 1.95 percent as the SCVNGR-owned company seeks an appropriate balance for its bottom line.
The Reserve Bank of India (RBI) has released a final committee report on enhancing security in the country’s electronic payments sector with the use of Public Key Infrastructure (PKI) technology.
Payment services provider Adyen has reported that one in five payments made on its network are now being made using a mobile device – a finding that reflects the rise of mobile payments worldwide, according to the firm.
While Google Wallet forges partnerships with merchants that don’t rely on NFC, one of contactless payments’ most high-profile skeptics may be coming around to seeing some real potential in the technology.
Gift Voucher Shop is opening its One4all multistore gift card program to independent retailers in Northern Ireland.
London-based Prepaid International Forum this week published a position paper outlining its concerns about certain provisions in the European Commission’s draft 4th Anti-Money Laundering Directive.
As campus identification cards doubling as reloadable prepaid cards become more prevalent on college campuses, they’re also becoming more integrated into student life via smartphone.
The roars from the kings of the payments jungle have been heard. Today Paybefore reveals the winners in 2014 Paybefore Awards Europe.
Blackhawk Network is expanding the utility of its reload network beyond single card reloads.
The GPR card space is about to get more crowded as two prepaid veterans join forces.
American Express today announced it’s adding Walmart as a distribution and reload partner for its Serve digital prepaid account, and this week will kick off its first TV commercials for the product.
Shazam Network and Visa Inc. have reached an agreement for routing EMV debit transactions using Visa’s common debit application identifier (AID) for Visa- and Shazam-branded transactions, the Des Moines, Iowa-based debit network announced April 16.
Walmart moved further into financial services with its announcement today of its Walmart-2-Walmart Money Transfer Service, which enables customers to transfer money from one store to another at more than 4,000 U.S. Walmart locations.
The thus-far sluggish rate of mobile wallet adoption in the U.S. has been attributed to a range of factors, from security concerns, to lack of widespread merchant acceptance to the familiarity and convenience of traditional plastic payment cards. But according to a new report from TSYS, what might be holding mobile wallets back has less to do with the mobile and more to do with the wallet.
The International Card Manufacturers Association (ICMA) celebrated leaders in the card manufacturing industry last week, presenting its Élan Awards for Excellence at the annual Card Manufacturing and Personalization EXPO in Fort Lauderdale, Fla.
Baidu Inc., China’s version of Google, has entered the mobile wallet arena, pitting the country’s most popular search engine against the likes of Alibaba and Tencent Holding Inc., both of which launched mobile wallets last year.
Industry players welcome the guidance to bring the legal framework for prepaid under a single policy document that leaves little room for ambiguity, and industry continues to advocate for further reforms that will help drive growth of prepaid products to benefit Indian citizens.
Just in case there was any doubt among the critics, skeptics and the media, new numbers prove the value of prepaid cards to merchants and consumers. In 2014, retail purchases made with prepaid cards will top US$200 billion, equaling 5 percent of all retail spending in the U.S. Now, merchants are looking for ways to capitalize on the popularity.
Personal budgeting is an effective method for consumers to build a strong and stable financial future. Yet, for many, staying on budget is a constant struggle.
