A look under the hood of ABN Amro’s internal Covid-19 operations
The bank admits there were some VPN teething issues.
Retail Banking
HSBC’s $6bn structural overhaul under threat from COVID-19
The global bank may have to delay its plans if the contagion becomes a long-term issue.
Interior Savings Credit Union picks Fiserv DNA
Canadian credit union shifts to new system to drive “flexibility”.
CFPB files account fraud lawsuit against Fifth Third Bank
US regulator claims bank opened credit accounts without customers’ permission.
UK treasury expected to push back sale of its RBS stake to 2025
A further five-year delay is put down to “turbulent stock markets”.
Lloyds signs customer experience deal with Google Cloud
UK bank to deploy Google cloud services to “improve customer experience.”
Community Bank Bangladesh goes live on Infosys Finacle in 48 days
New bank plans to rapidly scale with Infosys system.
HPS to provide QR-based payments system in Saudi Arabia
Payments firm tapped up by Saudi Arabia’s Monetary Authority.
Vantage Bank Texas signs up Backbase to revamp digital banking
Texan back seeks consolidation under one system following 2018 merger.
Is the future of banking not open but closed?
Europe and USA have to create their own ecosystems to compete with the East.
White paper: Temenos recognised as a leader in the Forrester Wave™ for digital banking engagement platforms
Convincingly broad off-the-shelf capabilities for supporting channel-specific retail, business and corporate banking.
Virgin Money Australia picks Temenos Transact as new core system
Parent firm Bank of Queensland kicks of digital transformation plan.
Australian neobank Xinja launches $33m Series D with customer buy in opportunity
The challenger is offering a minimum investment of AUD 20,400 ($14,000).
Nationwide picks AutoRek for reconciliation and data management
AutoRek to help Nationwide “face into the future.”
Starling Bank looks to Irish banking licence for European expansion
The challenger bank has been aiming for an Irish licence since last year.
ATB Financial’s digital bank Brightside launches in Canada
The neobank is focused on “making saving easy”.
First State Bank makes account processing switch with Fiserv
Illinois-based bank looks to improve efficiency following acquisitions.
Jack Henry gets three-in-one deal for SilverLake with New Hampshire Mutual Bancorp
Three banks have migrated or will be migrating to cloud hosted SilverLake system.
Capital One announces US branch closures
37 branches are set to be shuttered by the company as customers go digital.
Canadian challenger Neo Financial plans 2020 launch
Neo plans a credit card and rewards-based savings.
UniCredit finds two new partners in Tel Aviv’s PayKey and equensWorldline
PayKey is a social app payments integrator, and equensWorldline a pan-European payments processor.
Metro Bank cuts two thirds of new branches and returns £50m to BCR
The bank is paying back £50m of its fund from BCR.
Air Academy Federal Credit Union selects Fiserv DNA
The credit union aims to support loan servicing with new system.
Tonik digital bank raises $6m as it gears up for launch
It’s set to be the first of its kind in the country.
Assaray Trade and Investment Bank kicks off digital overhaul with Temenos
Libyan bank signs for Temenos Infinity and Temenos Transact.
Canada’s RBC to create US digital bank for “super-affluent” consumers
It will arrive in the US later in 2020 or early next year.
Malaysia’s biggest telco Axiata reveals plans to bag digital banking license
The country’s central bank announced its plans in December to issue up to five licences.
Banks rely on big bang system replacements to cope with real-time demand
An evolving customer base demands accelerated time-to-market, says Oracle’s Vikram Gupta.
Bremer Bank aims to revamp digital banking with Backbase
Minnesota bank looks to boost customer experience with Backbase tech.
Aafaq Islamic Finance goes live on Infosys Finacle
UAE institution revamps payments, core, and Islamic functions.
Belfius Bank goes live on SimCorp Dimension
The Belgian bank deploys SimCorp in retail, corporate, and investment banking.
Opel Bank becomes first European lender to pick FIS Modern Banking Platform
FIS follows up its Union Bank deal with a new partner in Germany.
Pakistani challenger Sadapay preps 2020 launch
New mobile wallet will target Pakistan’s underbanked and freelancer market.
Metro Bank hires new director of technology and engineering
Sailesh Panchal joins the challenger from Orwell Group.
Starling Bank lends through Zopa while it builds its own platform
The neobank currently holds £1.25 billion in deposits.
Community spirit: Reminiscing on the halcyon days of the bank branch
“I had to find out how to best serve people and customers at a community level.”
Saffron Building Society selects Burrow mortgage application tech
Saffron is the first user of the Burrow system due for launch later this year.
Moven and STC Pay plan challenger bank in Saudi Arabia
Moven founder announces new bank on social media.
Hampshire Trust Bank taps Ping Identity to improve customer experience
HTB aims to improve its monitoring, optimisation and alerting systems.
LAPO Microfinance Bank in tech overhaul with Oracle
LAPO Microfinance Bank switching a number of systems.
