OCBC Bank first in Singapore to launch voice-powered banking
“Hey Siri, what’s my balance?”
Retail Banking
NatWest in AI driven “digital human” test
In advanced testing stage of a new AI prototype called Cora.
First Direct yearns to be markteplace king with artha pilot
Artha pilot using technology from UK-based web and mobile app Bud.
Lloyds preps for PSD2 with £3bn digital investment
Three-year strategy to bolster its digital capabilities – job cuts are included.
HSBC online and mobile banking goes down
UK not OK… as usual. Out for the count for a few hours.
Wirecard brings digital touch to ReiseBank’s bankomo app
Expanding collaboration by enabling users to top up smartphone account without minimum purchase requirement.
UK money platform Nudgg pushes to launch
Allows customers to view all financial accounts in one place and make direct comparisons.
Mashreq Bank harnesses Blue Prism digital workforce
Blue Prism integrates AI and automates dozens of processes across various business functions.
POPin’s video banking gets some love in LA-LA land
CalCom Federal Credit Union selects POPin’s interactive mobile video banking solution.
SGBL turns to Backbase for digital banking revamp
Lebanon-based Société Générale de Banque au Liban makes its choice.
Personetics AI fuels Tandem’s digital insights
Bank will use Personetics’ Cognitive Banking Brain for new offerings within its digital banking.
US challenger Marathon International Bank to join fintech race
Will cater for the Ethiopian American community.
Strangers in a Foreign Land: when incumbent retail banks “go digital”
It’s not practicality that makes banking in a foreign country hard. It’s bankers.
UK regulator reveals retail banking remedies
Overdraft warnings are one of the fixes brought in as part of CMA’s investigation.
Lloyds Bank cutting 930 jobs
Within its commercial banking, community banking, insurance, and wealth and risk management.
Santander and Ripple to launch blockchain-based consumer payments
Santander will launch DLT-based international payments for retail customers in Spain, Brazil, Poland and the UK.
Challenger bank Fiinu to put people before profit
Digital bank Fiinu plans to launch in early 2019.
Nationwide’s internet banking takes the night off
Night and day. Day and night. Whatever the time, you can’t be sure of UK banking.
ANZ CEO seeks better banking PDQ
Sends lengthy letter to staff urging restoration of customers’ trust in wake of commission on banking misconduct.
UK Open Banking crew call on Contego to verify you
Open Banking Implementation Entity wants help with identities.
Nationwide wide of the mark for UK open banking launch
Joins five banks in missing the deadline.
Are contact centre agents the new face of consumer banking?
The desertification of local banking is shifting the burden of live consumer interaction to contact centres. The question is: are your agents ready to become customer-facing bankers?
Banking Technology December 2017/January 2018 issue out now
In the eye of the storm we provide clarity.
Emirates NBD appoints chief digital officer, seeks fintech partnerships
Emirates NBD’s new chief digital officer is on the lookout for partnerships with fintechs.
Barclaycard building digital bank in US
Barclaycard is rebranding itself to Barclays in the US as part of its retail digital banking strategy in 2018.
TSB unveils new banking tech platform, Proteo4UK
“We have created a more digital, agile and flexible TSB,” stated Paul Pester, CEO of TSB, at the unveiling of the bank’s new technology platform, Proteo4UK.
Robots have got OCBC’s retail banking backend covered
Hey humans! Feeling down? Well let’s get down some more. OCBC Bank has launched two robots to enhance internal backend processing speeds in its retail banking secured lending (CSL) and finance teams. The robot attached to the CSL team assists with housing loan re-pricing. This includes processing time, which “has been almost entirely reduced” (i.e. […]
IberCaja turns to Meniga for personalised digital banking
Spanish bank IberCaja has implemented and integrated Meniga’s digital banking solution into its core systems for real-time customer data processing. According to Meniga, it is the first personal finance software provider that IberCaja has partnered with as part of its digital revamp. Victor Iglesias CEO at IberCaja, says the agreement is an “important milestone in […]
Wells Fargo unveils Greenhouse effect with money management app
Wells Fargo has unleashed Greenhouse, a new standalone mobile banking app to help consumers manage their money and know where they stand financially. The app combines personal finance management (PFM) tools with Wells Fargo banking, offering “personalised” insights through artificial intelligence (AI). The bank says Greenhouse will be available in a limited, national pilot in […]
Map: fintech landscape
A very detailed map of the current fintech landscape, produced by VentureBeat, listing hundreds of companies in the banking, payments, investments, financing, insurance, infrastructure and enabling technologies verticals.
Zain Bank signs for Path Solutons’ iMAL core banking system
Zain Iraq Islamic Bank for Investment and Finance, a start-up retail bank in Iraq, has opted for the iMAL core banking system from Path Solutions.
“World’s first” full-featured virtual banking assistant on Facebook Messenger launched by ATB Financial
Canada’s ATB Financial says it has launched “the world’s first full-featured virtual banking assistant on Facebook Messenger” to the bank’s nearly 700,000 personal banking customers.
Diebold Nixdorf IMS Conference 2017: differing digital dreams
Diebold Nixdorf’s IMS 2017 conference continued with Czech Republic based, Air Bank, and its chief marketing and product officer Jakub Petřina, with a presentation and a touch of déjà vu.
O-Bank goes all-digital with Avaya’s tech
US-based tech company Avaya says it has helped O-Bank to become “Taiwan’s first, all-digital, online-only bank”.
Use the Salesforce Luke… for your retail banking
Salesforce has unleashed “Financial Services Cloud for Retail Banking”, a new application that lets bank employees have a “complete view” of their customers and work collaboratively. New features in the application comprise a retail banking data model and console. This includes all customer data – such as bank accounts and personal identification documents – which […]
Banks going Kodak
When was the last time you visited a bank branch? While the rise of the internet, banking shifted the customer interaction from the branch to the web, the business was still owned and run end-to-end by the bank and at lower cost. For a few years now, the landscape has altered significantly bringing Kodak to […]
How millennials are shaping the future of payments
For the millennial generation, paying for a latte using a contactless card, transferring money to a family member or friend online or buying a pair of trainers with “one click” has become the norm. This generation has not only shaped and driven the payments revolution, but is also playing an active role in developing a lot of the payment technologies emerging today.
VTB applies for UK banking licence, selects core banking system
EXCLUSIVE: Russia’s second largest banking group, VTB, is looking to launch a retail banking business in the UK, Banking Technology understands. The bank has applied for a UK banking licence, to enable it to take retail deposits.
Doreming brings it for Lien Viet Post Bank retail banking ambitions
Doreming, a Japanese financial inclusion firm, has signed a memorandum of understanding (MoU) with Lien Viet Post Bank to build a solution for managing and paying wages to workers in Vietnam through the bank’s Vien Viet non-physical card. Doreming provides businesses with an HR platform that enables workers to receive pro-rata payments, “easing cash flow […]
Santander International in digital banking revamp
EXCLUSIVE: Santander International is embarking on a tech project to modernise its online and mobile delivery channels.
