Report: Customer journey analytics and management in financial services
The key to delivering seamless, differentiated customer experience.
The key to delivering seamless, differentiated customer experience.
The partnership will enable the app’s 4m users across Europe to continue to make the most of open banking.
Paul Howley joins from Yorkshire Building Society, where he was interim chief operating officer.
Finxact will join Microsoft and HSO, a business network and cloud consultancy, in delivering the platform.
It’s fitting that this year’s theme for Black History Month is “Time for change: actions not words”.
The bank will integrate Baffle’s Data Protection Services platform.
The firm will leverage Mambu’s low-code lending engine to power new financing products.
Stewart will replace current chair Gerald Gregory, who will leave the bank after nine years on the board.
The bank says Vaia will cut the time needed for businesses to connect with any available payment rails.
Elhedery will take on his new role from 1 January 2023, replacing Ewen Stevenson.
Customers will be able to access accounts via a mobile app, make contactless payments and track spending.
The finance industry must address the skills gaps among its employees sooner rather than later.
Fargo will leverage Google Cloud’s conversational AI platform Dialogflow to offer personalised banking tips.
The firm will utilise Finastra’s Fusion Essence and Fusion Payments To Go solutions.
Token, Tink and Yapily will now be able to offer VRP as a new payment option.
Simon Lyons has left Pay.UK to join open banking company obconnect as its CSO.
Marshall replaces previous CFO and co-founder David McCarthy, who is leaving the firm for personal reasons.
For FIs, digital infrastructure is broken down into three components: the digital core, the ecosystem, and the edge.
The benefits and what needs to be considered by FIs when adopting cloud-based PKI-as-a-Service (PKIaaS).
The bank intends to host more than 50% of its applications on Microsoft Azure.
The partnership will leverage Vodeno’s BaaS technology and NatWest’s banking technology and UK banking licenses.
Uganda-based Housing Finance Bank will implement Flexcube from Oracle FS.
The bank’s corporate clients will now be able to pay any invoice using a Lloyds Commercial Card.
It’s now much more possible for banks to create innovative new products.
The bank is expecting to invest up to €300m in the strategic partnership.
The awards gala will take place at the fabulous Royal Lancaster Hotel in London on 1 December 2022.
HSBC will upgrade and migrate select database systems to Oracle’s Exadata Cloud@Customer platform.
Holbrook first joined the firm as COO in 2020 and was made CEO in February this year.
Always keep going. That’s the only way any of this work gets done.
“The concept of being broad, with a consumer footprint, is not really playing to our strength,” says CEO.
CRO Erich Gerber, who only joined the company in March, has left the business “effective immediately”.
Union Bancaire pour le Commerce et l’Industrie (UBCI) modernises trade and cash management tech.
Gatehouse Bank agreed to settle early, which led to a 30% reduction to the original penalty of £2.2 million.
It’s easy to start a company, but it’s much harder to sustain it.
The firm took the DNB to court earlier this year over the use of AI/ML technology for AML checks.
Dan Henry has been terminated as CEO and president of the company and resigned from the board as of 14 October.
We speak with Dan Globerson of NatWest about the bank’s open banking strategy.
The bank has migrated the operations of Scotiabank (Belize) onto Finastra’s Fusion Essence platform.
The new capital takes NorthOne’s total funding raised to date to more than $90 million.
We chat with Tod Burwell of BAFT about how collaboration between banks and fintechs is driving innovation.