Viewpoint: The 3 Pyramids of Customer Success in E-Gifting
As retailers prepare for the year’s biggest gifting season, there are some key principles to guide digital gifting strategies that maximize revenue and loyalty.
As retailers prepare for the year’s biggest gifting season, there are some key principles to guide digital gifting strategies that maximize revenue and loyalty.
Efforts to combat money laundering and terrorist financing have succeeded in making life difficult for criminals seeking to engage in those activities, according to a pair of reports from the Treasury Department.
American Express may be not be the first among its rivals to introduce streamlined online checkout, but its new service features a sleek shortcut for users that could be a key advantage in driving adoption.
MetaBank, through its Meta Payment Systems division, has announced an agreement to be an issuing bank for Atlanta-based InComm’s prepaid card programs.
The ‘digitisation’ of banking provides an opportunity for banks to improve their treasury service offerings as they face a second wave of digital expectations from key corporate customers, according to a report from analyst firm Celent.
advances in technology, and particularly consumer demand, are driving change and making the payments environment an interesting place to be in the years ahead
Public sector programs usually offer predictable loads and transaction volumes, and that information can be a plus. But reliable load patterns don’t guarantee overall success, especially if you price yourself out of profitability and sustainability.
Unless you’re a mathematician or a bitcoin fan, trying to understand what Ripple is—and why it’s so revolutionary—requires a bit of research (not to mention a double espresso!). That being said, here at Hyperwallet, we definitely think this new technology is worth investigating. In fact, I’d wager a bet that, within just a few years, Ripple could become as important to the world of payments as the Internet is to the world of information today.
The NBPCA’s newly elected president and CEO spoke with Paybefore about priorities, what happens behind the scenes of the association, and the work that lies ahead for an industry that must continue to raise awareness on the Hill.
Swift has restructured its management team, increasing the number of direct reports to chief executive Gottfried Leibbrandt, following board approval of its 2020 strategy proposals.
Biometrics authentication continues to draw interest from some of payments’ biggest players, with MasterCard unveiling a new pilot program that will enable online shoppers to approve purchases with a facial scan.
Two days after revising its earnings expectations for the year, London-based financial technology firm Monitise plc told investors today that Visa Europe plans to withdraw its remaining investment in the company.
More than 30% of all suspicious transaction reports in the European Union are triggered by the use of cash, according to Europol, with the €500 note – not widely used for payments – still in demand.
CashStar Inc., a provider of digital gifting technology and Paybefore Award winner, has appointed Matt Kerper vice president of strategic business development.
Barclays has appointed Richard Fisher senior adviser.
Locke Lord LLP has enhanced its corporate and real estate capabilities in South Florida with the hiring of leading transactional lawyers Mark S. Scott and Douglas L. O’Keefe as partners in the firm’s Miami office.
MasterCard recently announced several personnel changes for its Asia-Pacific business.
Germany-based Robert Bosch Inc. has joined the CardLinx Association, which represents the card-linked rewards industry.
iPhone devices account for more than one in three mobile transactions, and are used for 10% of all global online transactions, according to new figures published by payment specialist Adyen.
After a sluggish 2012 and a double-digit drop in 2013, total dollars loaded onto retailer-issued, closed-loop prepaid cards rebounded with a 13 percent increase last year, according to Mercator Advisory Group’s latest report.
P2P providers may have to brace for yet another competitor to enter the crowded field—Apple Inc.—which has filed a patent suggesting plans to extend P2P services to its Apple Pay users.
Equipping young Americans with the knowledge they need to make smart financial decisions should start as early as pre-kindergarten, according to a new report from a group of experts tasked with finding ways to promote financial capability among the young. Created by a 2013 executive order from President Obama, the President’s Advisory Council on Financial […]
The UK’s Payment Systems Regulator has published a series of papers describing its work on the creation of the Payments Strategy Forum, the body it is creating under independent leadership to bring together regulators, industry and users.
Payroll cards have gotten a lot of negative press in the past few years and have been (or still are) in the legislative and regulatory hot seat in a few states, where onerous regulations could drive products out of the market.
Payroll card providers now have until July 31, 2015, to respond to the New York Department of Labor’s proposed payroll card regulations, which prohibit fees for inactivity, overdraft, declined transactions or receiving written transaction statements, among other mandates.
As PayPal prepares to fly solo later this month, its plan to buy international remittance firm Xoom Corp. for $890 million substantially increases its P2P business.
Visa Europe says that uptake of contactless payments in Europe continues to climb with more than one billion transactions made in the last year. Visa cardholders spent €1.6 billion in March 2015 alone – a three-fold increase over the same period in 2014.
Popmoney, Dwolla, Square Cash, Funding Circle, Venmo, Nutmeg, Transferwise, Stellar, Kabbage … this is not a list of the latest box office hits or some weird shopping list, but a handful of the emergent FinTech companies that are sprouting up everywhere like wild mushrooms. These companies are, to a certain extent, beginning to reshape and […]
It seems not a day goes by without seeing those three little letters and five numbers – ISO 20022 – appearing in headlines or articles. But hang on a minute, what’s all the commotion about? It’s just another message format that I need to make sure my systems can handle, right?
Velocimetrics, a developer of real-time business flow performance monitoring and analysis solutions, has expanded into the payments area with a new system developed from a custom solution built for a client.
Facebook’s mobile P2P payments service now is available throughout the U.S., the social media giant announced this week.
Square continues to diversify its revenue streams, recently adding electronic payroll to its roster of services for small and midsize business customers.
Spanish banking titan Santander and U.K.-based mobile banking firm Monitise today announced the formation of a joint venture to launch new fintech startups in their own backyards, using the companies’ combined strategic and technical resources.
Western Union is to install self-service kiosks in 300 of UK retailer WH Smith’s stores later this year. The kiosks allow customers to enter the details of money transfer transactions and then use the retailer’s self-checkout to pay.
EBA Clearing has published a blueprint document spelling out high-level business requirements for the pan-European instant payment infrastructure it hopes to start piloting in 2017 following consultation with a task force composed of more than 20 representatives of EBA Clearing service users.
BBVA Group has entered a multi-year agreement with Broadridge Financial Solutions) for a post-trade managed service to support its institutional fixed income business in the US. Under the agreement, Broadridge will provide an integrated managed service to support fixed income and repurchase agreement processing, international clearance and settlement and investor communications services
Cybercrime investigators from six European countries joined forces and recently busted a large gang of cybercriminals that had used malware in a widespread attack on online banking systems across the Eurozone, resulting in losses of at least €2 million (US$2.22 million), according to Europol, the EU’s law enforcement agency.
Wirecard this week has launched a mobile checkout development platform enabling retailers to boost the capabilities of their own apps by integrating open- and closed-loop contactless payments, P2P gifting, offers, merchant loyalty functionality and electronic receipts.
JPMorgan Chase is changing its policies to offer more customers access to mainstream payment services—and the company’s Liquid prepaid card will play a key role in the initiative.
Gift card exchange and Blackhawk Network subsidiary Cardpool is helping consumers turn their unused digital and plastic gift cards into charitable donations.