Amdocs


AI is starting to get seriously smart, perhaps worryingly so

We’ve seen a couple of artificial intelligence (AI) shout-outs this week with Microsoft targeting telcos’ worryingly poor customer service record and European scientists potentially creating the building blocks for Skynet, reports Telecoms.com (Banking Technology’s sister publication). Starting in the Microsoft offices, the team has paired up with Amdocs to provide an intelligent solution to one […]