Retail giant Walmart sues Capital One over credit card failures
Walmart alleges Capital One failed to meet several contractual obligations and customer service standards.
Capital One
Commercial banks are joining the API revolution
Ultimately, the power of APIs is not in the technology but in the vision behind that technology.
Women technologists find their future in commercial banking
An ideal domain for the problem-solving and relationship-building skills that distinguish women technologists.
Capital One makes smart purchase with Wikibuy
US firm acquires again and gets a comparison engine for online shoppers.
Innovation through human-centered design
FirstService Residential and Capital One talk about their enthusiasm for human-centered design.
Capital One buys digital identity start-up Confyrm
“Scrappy little start-up” has made a difference.
Amazon checks out JP Morgan over checking accounts product
Don’t be an Amazon worrier – this is a potential opportunity.
Getting to experience thinking
“We’ve got a great idea we think you’re going to love.” Despite its manifest flaws, this is the approach that has long dominated the development of new products and services. While introducing products that people love is an exemplary goal, real omniscience has proven to be distressingly rare.
Capital One launches SMS chatbot, Eno
Capital One is introducing virtual assistant Eno, a chatbot that communicates with the bank’s customers via text messages.
Amazon looking to buy Capital One?
Amazon is rumoured to be pondering the acquisition of Capital One. Banking Technology contacted both parties for a comment but received no response.
Understanding the role of virtual card provider
Your organisation’s satisfaction with its virtual card provider is the single most important factor determining the return you will receive on your investment. So when you choose a supplier, set your expectations high.
Capital One joins forces with fintechs Gusto and Bill.com
Capital One Spark Business has announced “strategic partnerships” with two fintech companies, Bill.com and Gusto. The aim is “to build and deliver better financial management, HR and cash flow tools designed for small businesses”, Capital One says.
Banks and digital advertising: who’s spending what and where?
Where do major US banks and FIs place their digital adverts and how much they spend on these? We look at the digital marketing habits of Citigroup, Capital One and Chase (data courtesy of Pathmatics).
Capital One buys online price tracker Paribus
Capital One continues its fintech acquisition spree with the purchase of price tracking service Paribus. Emilia Lopez, managing vice-president, US Card at Capital One, says its “focus right now is on merging Paribus into the broader Capital One family”. Paribus will also be added into its broader set of technology and tools, such as CreditWise […]
LendIt and Capital One launch fintech start-up competition
Lend me your ears… and eyes. LendIt and Capital One are to co-host PitchIt @ LendIt, a competition to “find a future star of the fintech world”. The competition is aimed at firms innovating within the online lending and fintech space. It provides a showcase for eight firms to pitch their business case to a […]
Capital One UK launches fintech start-up accelerator
Capital One UK is inviting fintech start-ups to join its newly launched Capital One Growth Labs – “an accelerator programme for early-stage start-up and high-growth companies”. The initiative is supported by technology investor L Marks. The aim, states Chris Owen, programme leader, is to discover and partner with the new fintech talent and “and unlock the truly […]
Apple’s arrival will change the payments landscape – eventually
Apple may have lined up the chief executives of Bank of America and JP Morgan Chase to laud the launch of Apple Pay, but reaction from the wider industry was more muted – disappointed, even.
Why banks need a chief mobility officer
Mobility has risen to such a level of importance that many people believe it deserves its own C-level position to advance and align mobility strategy throughout the enterprise. In no other industry is this more pressing than in banking where financial institutions are increasingly using mobile apps to set themselves apart from their rivals.
Isis aims to breathe new life into US mobile wallet market
The latest version of the telco-backed Isis mobile wallet service has been launched across the US, following 18 months of testing in Texas and Utah by owners AT&T Mobility, T-Mobile USA and Verizon Wireless.
