It’s Time to Rethink Service Level Agreements
SLAs provide various metrics upon which service is judged. But in many cases, those metrics—and the business expectations of deals—prove unrealistic and could lead to poor decisions and wasted money.
SLAs provide various metrics upon which service is judged. But in many cases, those metrics—and the business expectations of deals—prove unrealistic and could lead to poor decisions and wasted money.
From payments robots to data analytics and customer engagement, find out what got FIS payments execs excited at Money20/20.