Forrester white paper: The total economic impact of RingCentral Contact Center
Delivering a better customer experience and improve agents’ productivity and work environment.
Forrester
Report: The total economic impact of Appway Onboarding for wealth management
Increased revenues and improved efficiency for internationally operating wealth management firms and private banks.
White paper: Temenos recognised as a leader in the Forrester Wave™ for digital banking engagement platforms
Convincingly broad off-the-shelf capabilities for supporting channel-specific retail, business and corporate banking.
DN Intersect 2019: final round up and key takeaways
The conference was predominantly focused on North America.
DN Intersect 2019: Forrester insists digital is “the least important” for customer loyalty
The research publisher says human interaction is “the most important” factor.
Backbase is named a leader in the Forrester Wave™: Digital Banking Engagement Platforms, Q3 2019
Download the Forrester Wave™: Digital Banking Engagement Platforms, Q3 2019
Diebold Nixdorf IMS Conference 2017: shaping the future of retail banking
Last week (12 October 2017) was Diebold Nixdorf’s latest seminar at the Okura Hotel in Amsterdam. Accompanied by representatives from ING, Franz Informatik and Forrester. The first conference of the morning focused on shaping the future of banking.
Webinar: driving mobile banking engagement with e-signatures
This free webinar provides a discussion around how to utilise e-signatures to unlock the full potential of mobile banking applications.
Mobile payments in the age of the customer
The mobile payment market is getting more congested every day. For banks, it’s the most frequent touchpoint – one that can help (re) establish everyday relevance and drive engagement. How can banks develop their strategy and prioritise the capabilities that will help them remain valuable to their customers?
Webinar: Building Your Bank’s Mobile Payment Strategy
Apple Pay, Google Wallet, voice payment, payment in messaging apps, Bitcoin, merchant-led solutions, bank-owned solutions. Payment options — driven by a whirlwind of new technology and shifting consumer preferences — are changing. And banking executives are faced with sorting out if and how to respond with a mobile payment strategy that aligns to their banks […]
