Nationwide wide of the mark for UK open banking launch
Joins five banks in missing the deadline.
Nationwide
Payments round-up: 13 October 2016
Make it lean, keep them keen. A round-up of events in the payments space. Nordea is leaving the Swipp collaboration and partnering with Danske Bank’s MobilePay platform in Denmark and Norway. The shared payment solution’s plan is a reaction to “new international players” who “regularly appear in the market”. Danske says it will begin converting […]
Cutover start-up passes Nationwide digital banking test
Nationwide Building Society has “successfully” tested UK start-up Cutover’s release management software during digital banking maintenance releases this month. Cutover’s software provides a platform for teams to plan, rehearse and execute events and gives real-time communications to those involved. Matt Cox, head of insight and innovation, Nationwide Building Society, says Cutover’s prototype “clearly demonstrated the […]
Nationwide launches new mobile banking app
Nationwide Building Society has launched a new mobile banking app – and users can now log on using Apple’s Touch ID biometric technology. Barnaby Davis, Nationwide’s divisional director group retail strategy, says: “As a mutual, Nationwide is owned by and run for the benefit of its members. This is why when designing our new mobile […]
Nationwide extends network infrastructure with BT
UK building society Nationwide has signed BT to provide the network infrastructure for its digital transformation strategy, as part of a six-year deal between the two firms.
Nationwide revamps branches with new NCR self-service ATMs
UK building society Nationwide has begun a £500 million project to improve its branch network using NCR latest generation of self-service ATMs. The project aims to bring the kind of self-service experience customers can get at supermarkets to the retail bank branch.
UK current account battle continues
Several of the UK’s major banking brands are losing customers to rivals such as Spanish bank Santander and building society Nationwide, according to figures released by the UK Payments Council – while competitor bank Nationwide continues to add customers.
“Big four” banks lose ground in current account market
The big four high street banks lost ground in the current account market in the first year of the UK Payments Council’s current account switching service, mainly through poor customer service. But the guarantee did not accelerate the pace of account switching, according to an independent survey of bank customers.
Santander well ahead in UK account switching race
Santander is emerging as the main beneficiary of the battle to attract UK current account holders while NatWest and HSBC are losing ground, according to the monthly TNS Current Account Switching Index data for April.
The name’s Paym – UK Payments Council names mobile service
The mobile payments system planned by the UK Payments Council will be branded Paym. The Council says that it will announce the go-live date next month and final testing is on track.
HSBC losing out in UK account switching battle
HSBC has lost more customers since the introduction of the UK’s account switching service than any other major retail bank, according to figures published by advisory firm TNS.
HSBC and Lloyds losing in switching stakes
Santander, Nationwide and Halifax have gained the most from the UK’s account switching service, while traditional banking names Barclays, HSBC Lloyds & TSB and NatWest have lost out, according to new figures released by advisory firm TNS.
RBS commits to V.me by Visa mobile wallet as Nationwide beats it to roll-out
RBS has confirmed that it is to launch V.me by Visa, the digital wallet built by Visa Europe. The decision follows a pilot programme, and will mean that RBS follows in the footsteps of Nationwide Building Society, which has just become the first UK high street brand to roll out the wallet to its customers.
Research firm aims to identify winners and losers in High Street struggle
A new monthly index that measures UK current account switching has been launched by research firm TNS, providing a snapshot of changing consumer behaviour as the UK Payments Council’s switching service begins to take effect.
Nationwide reports rise in UK account switching – but critics remain unconvinced
Nationwide has reported a significant increase in the number of customers switching their main current account to the building society, following the introduction of the new seven day account switching service on 16 September – but not everyone is convinced.
UK Payments Council sets September date for account switching
The UK Payments Council has set a date for the introduction of the seven-day account switching service, which will make it easier for UK customers to switch their bank.
Nationwide installs NCR anti-fraud tools on its ATMs
Nationwide Building Society has brought in a new tool from ATM maker NCR designed to protect its customers against card-skimming, a type of fraud in which criminals steal customer data from ATMs.
Building a better society
In the debate about the future of UK retail banking, the role of the building society is often overlooked, but technological change is playing to their strengths.
