TSB vows to put things right
No customer will be left out of pocket as a result of the IT issues, TSB assures.
TSB
Life is a glitch: more IT outages at banks in UK and Ireland
TSB and Ulster Bank are not having a good time with their tech.
TSB ditches Lloyds to migrate to new tech this weekend
Moving customer data from Lloyds’ legacy tech to a new in-house platform, Proteo4UK.
TSB offers SMEs digital MOT
Bank joins forces with Enterprise Nation to offer supportive SME service.
Top fintech stories this week – 30 March 2018
Catch up on FinTech Futures’ top five fintech stories of the week – all in one place!
TSB joins lendtech race with Business Marketplace
Plans to become UK’s first high street lender to link to rival’s digital deals.
Top fintech stories this week – 02 February 2018
Catch up on FinTech Futures’ top five fintech stories of the week – all in one place!
TSB to invest £100m into UK’s SME sector
An initial tranche of £30 million will be invested via TSB’s new investment vehicle, BlueWaves.
Top ten digital bank initiatives in 2017
Look back at some of the major digital bank initiatives in 2017, with Banking Technology’s top ten.
Top fintech stories this week – 8 December 2017
Catch up on Banking Technology’s top five fintech stories of the week – all in one place!
TSB unveils new banking tech platform, Proteo4UK
“We have created a more digital, agile and flexible TSB,” stated Paul Pester, CEO of TSB, at the unveiling of the bank’s new technology platform, Proteo4UK.
Multiple UK banks reporting outages… again
Can’t shake the sense of déjà vu? Customers of Lloyds, TSB, Halifax and Bank of Scotland will know the feeling, after receiving more reports of outages.
UK banks join the iPhone X Face ID rush
Customers of TSB and Tesco Bank are now able to use facial recognition technology, Face ID, for mobile banking app and make payments. The new technology is exclusive to Apple’s iPhone X. Carlos Abarca, TSB’s chief information officer, says: “Providing customers with biometrics logon to their mobile banking, such as Face ID, means all of […]
Cloudy with a chance of Microsoft for TSB’s digital banking
TSB has selected Microsoft 365 Enterprise and Dynamics 365 cloud solution as part of its digital banking revamp for its eight corporate centres and 550 branches. Microsoft 365 integrates Office 365, Windows 10, and Enterprise Mobility + Security into a solution to help the bank’s 8,500 employees. Dynamics 365 delivers a cloud-based suite of applications […]
TSB goes dotty for iris scanning tech
The buzz for biometrics gets bigger with TSB now eyeing up the launch of iris scanning tech to let users login into bank accounts by glancing at their phone. According to the BBC, some TSB customers will be able to do this from September when the bank introduces iris recognition to its mobile banking app. […]
Top fintech stories this week – 23 June 2017
Catch up on Banking Technology’s top five fintech stories of the week – all in one place!
TSB drops Visa to issue Mastercard debit and credit cards in 2018
Visa is no longer a pleaser as TSB will issue Mastercard debit cards to all its current account customers in 2018 as part of a seven-year agreement. The bank says it will continue to issue Mastercard credit cards over the same term. The agreement means the two organisations “will partner to offer additional payment solutions”. […]
One hand clapping for TSB’s new mobile app
TSB has begun to roll out its new mobile banking app – the first service built by its new Proteo IT platform. It says the app has been built from scratch – with a new user interface. Features include access through fingerprint and one-hand navigation for the most-used transactions. It is available for both AndroidTM […]
TSB turns to First Data for bank portfolio services
First Data has been appointed by Sabis, the IT arm of Spanish banking group Sabadell, to provide processing and acquiring services across its subsidiary TSB. First Data will migrate TSB’s credit and debit card portfolio onto its FirstVision platform. Additionally, First Data will power TSB’s digital payments and provide merchant acquiring services for money and […]
Banco Sabadell in regtech project with AxiomSL
Risk management and regulatory reporting software vendor AxiomSL has been selected by Banco Sabadell.
TSB picks Iress for mortgage tech upgrade
TSB has chosen Iress’ mortgage sales and originations (MSO) solution – with the first deployment due to be rolled out to TSB’s intermediary channel in the summer. Branch, telephony and digital will follow in a phased rollout at unspecified times. Ian Ramsden, mortgages director, TSB, says Iress is a “natural fit to support our technology […]
Lloyds, Halifax and TSB hit with online banking outages
Customers of Lloyds, Halifax and TSB are unable to access their online accounts after a major outage. Based on Twitter feeds and the website monitoring service, Down Detector, there are problems across the UK. Many Twitter users, no strangers to tedious whinging at the best of times, are saying they can’t access accounts online or […]
Apple Pay comes to UK next month
Apple Pay will be available in the UK from next month, with eight of the UK’s most established banks and the major credit and debit card networks supporting it – along with Transport for London.
TSB seeks to woo “generation paperless” with online retail banking services
UK bank TSB is emphasising its shift to customer-friendly online services as it seeks to redefine itself in the wake of its split from Lloyds Banking Group last year.
UK mobile banking doubles in a year
UK consumers have doubled the amount of transactions they make on their mobile phones over the last year, according to new figures released by the BBA.
TSB to boost ATM network by 10%
TSB is increasing the size of its ATM estate by more than 10% as it works to transform its retail banking network in the wake of its de-merger from Lloyds Banking Group last year.
HSBC losing out in UK account switching battle
HSBC has lost more customers since the introduction of the UK’s account switching service than any other major retail bank, according to figures published by advisory firm TNS.
HSBC and Lloyds losing in switching stakes
Santander, Nationwide and Halifax have gained the most from the UK’s account switching service, while traditional banking names Barclays, HSBC Lloyds & TSB and NatWest have lost out, according to new figures released by advisory firm TNS.
Plan (TS)B back on as Co-op pulls out of Lloyds branch purchase
Lloyds Banking Group says it is well advanced in plans for the separation of branches that it had hoped to sell to Co-op Bank in compliance with a European Commission ruling following the state aid it was given by the UK government.
