The birth of personal banking assistants
Banks should aim to utilise more data to become a personal banking assistant for your money/wealth.
Banks should aim to utilise more data to become a personal banking assistant for your money/wealth.
People join companies but leave managers. And that is a fact.
Better access to a wider range of banking services can help drive financial inclusion for all customers.
Utilising the cloud can help banks get customers to the right person at the right time.
It’s a fine balancing exercise of facilitating and encouraging innovation and adoption of cloud integrated services.
With half the world on social media, why are so many FIs still shying away from it in fear?
Accepting the premise of the question keeps things tidy, but life doesn’t work that way.
There’s work to be done on forging greater equality in fintech, but there has been some progress.
Here are a few tips to consider when developing a strategy for digital transformation.
A deeper look at some of the technologies that are changing our digital habits.
Banks have huge amounts of customer data, but do they have enough?
This week someone writes in to ask: should I pick a fintech specialist or a holistic provider to partner?
Don’t tell me money is not a problem. It most definitely is a problem. It just isn’t the real problem.
Fintechs should deliver the digital-first experience Gen Z expects from the minute they sign up.
Some of the emerging paytech trends that have gained momentum in APAC.
Continuously monitoring customer information using AI could have advantages for banks and fintechs.
Most companies talk about the importance of mobile technology, but I’m not convinced there is a proper understanding.
All banks are the same, but in profoundly different ways.
Migrating operations to the cloud is a challenge for even the most digitally focused organisation.
Hackers are rapidly adapting their tactics to target features of modern fintechs.
Detection using AI can help banks and fintechs avoid huge regulatory fines.
This week someone writes in to ask: how can I get on the embedded finance bandwagon?
We are still at the start of the journey with open banking and have yet to see its full potential.
Imagining and creating things is hard, but you don’t have to do it all yourself.
Until regtech is embedded into the core processes of wealth management, its potential remains constrained.
The past year has seen a clear trend towards the adoption and acceleration of digital banking products.
Product placement is easily recognised by the customer and viewed negatively.
The industry is moving towards Reconciliations-as-a-Service, says SmartStream’s Robin Hasson.
Banks could do more to provide financial education, guidance and advice to customers.
Make sure you don’t write yourself out of your own story, as life happens.
User-defined technologies hide risk at a tremendous cost and are unsustainable in the digital battleground.
DeFi is causing a shift in the underlying infrastructure powering traditional financial applications.
AI has the power to disrupt internal fraud monitoring, but are FIs ready to take the plunge yet?
How proactive have UK banks been with their API strategy?
Sometimes it’s important to remind people that if you don’t ask, you won’t get.
This week our writer asks: are wearables set for a comeback as social distancing eases?
How lenders can effectively manage commercial credit risk in an ever-changing world.
AI & ML can help produce the right messaging across all channels and improve conversions with every interaction.
Challenger banks continue to leave corporate customers behind at their peril.
Women and men seem to differ in their attitudes to banks and banking products and services.