What the Romans can teach us about digital identity
It’s time to stop demanding data, and start asking around instead.
Industry Comment
The Netherlands – the rise of a new fintech hub
More than 400 companies are operating in the Dutch fintech industry, and the start-up scene is thriving.
Banking on CX leadership?
Practical steps and examples of how to deliver differentiated, superior customer experiences.
Why Iron Man is the ultimate mortgage broker
“Iron Man” – super-powered, not totally automated.
Appian World 2019: why banks need low-code tech
Revolutionising call centres, and harnessing AI to address challenges such as the demise of Libor.
Banking for humanity: a land of unsung heroes
Find your legacy. Find your own flavour of useful. Dust it off. And make it better.
Niche areas that fintech is yet to exploit
Superyachts, with turnovers of millions, should be viewed as floating multi-million-pound businesses.
The IM regime and the false economy trap
Sophisticated technology offers a more cost-effective answer in the long-term.
Why retail banks should not be afraid of collaboration, even with tech giants
Collaboration for incumbents is the only way to catch up with the market and become truly consumer-centric.
Fintechs, there’s a tsunami coming; do you hear the sirens?
And I will be able to pay for a surfboard with my new Apple Card.
Five imperatives to help you scale your fintech
Practical advice for any fintech wanting to accelerate growth.
Open Banking: much ado about a brave new world
The intent is revolutionary. The path is non linear.
It’s time to disrupt “disrupt”
Fintech as an industry has a problem with language: namely, we don’t have one.
My top four proactive, disruptive banking process innovations
Four areas where you can make the biggest impact both quickly and in the long run.
What’s driving change and where’s M&A activity in the fintech sector?
A “technological arms race” to digitise processes and drive efficiencies is on!
To keep bigtech at bay, banks should see fintech as friend, not foe
In the face of mounting competition, financial institutions must go a step further to stand out from the crowd.
B2B payments revolution on Russian e-commerce soil
A new solution from Yandex.Money and Sberbank has every chance to make Russian B2B payment market similar to B2C or even better.
The world of payments is well and truly open
Open banking and real-time payments are turning the traditional retail banking model on its head. Are you ready?
PSD2: how new EU regulations will change the e-commerce game from September 2019
Winning combination: balancing security and compliance with scale and user experience.
Open banking: why the revolution is behind schedule
The transformation is underway – it’s just slower and less extensive than many envisaged.
You can’t always get what you want: digital misconceptions and alpacas
But if you try sometimes, you find, you get what you need. And need is bigger than want.
Is there a role for the branch in the digital world?
What will happen to bank branches as consumers increasingly go digital?
Insurtech and the future of financial modelling
The trio of financial, actuarial and management reporting: technology revolution or evolution?
Five key takeaways from the 2019 State of Digital Sales in Banking Report
Years of digital transformation are now paying off, with over 57% of worldwide accounts featuring digital capabilities.
On feedback and what to do with it
Giving constructive, actionable feedback is not easy. But man oh man is it essential.
How the UK fintech sector is set to fare this year
The fintech sector continues to boom and will maintain peaked interest from investors in 2019.
Could blockchain solve Brexit?
The blockchain industry does not seem to be not stymied by the Brexit debate.
Cyber, innovation and society
Cyber risk presents an important test case as to the adaptive capability of insurance industry.
Could graph technology reduce the risk of another economic collapse?
The unprecedented in-depth analysis enabled by graph analytics can produce risk warnings faster and better than ever.
What can banks learn from fintechs about strategic messaging?
To get the level of interest a fintech needs to be successful, a lot of time needs to be spent focusing on messaging.
A banker goes a-banking, volume 2: paper for the stone ages
So I had to go to the bank today. And the day’s surprises began.
Digital disruption: how Estonia leads the way to our future digital economy
Digitising processes saves Estonia 2% of its GDP a year in salaries and expenses.
Beyond bots: real conversations for a meaningful customer experience
In our rush to digitally transform, it seems we’ve tried to automate the human, rather than humanise technology.
The power of mindset: gender balance in the payments industry
Shaping corporate cultures to be more inclusive and making a positive social impact.
Robotics, bionics and AI: will there be any human underwriting left?!
As technology gets more intrinsically tied into the underwriting process, where does that leave human underwriters?
Seven strategies to crush your self-doubt and take the driver’s seat in your STEM career
It is key women recognise they hold much more power than they think they do.
A five-year crypto plan: here’s what we can expect
Fintechs must stop squabbling with the regulators for real progress to be made.
When getting bad news is your way of knowing you are doing something right
I have been both a witness to and a participant in a conversation about something going wrong.
Sustained innovation: fintech comes of age
Fintechs don’t have to be disruptive to be innovative.
How to ensure your financial institution doesn’t survive past 2030
Free up your staff to work for more forward-looking organisations!
