Doomsday musings: banking on the verge of a nervous breakdown
The systems we laboured over will be grandfathered and stuff we don’t understand will become important. Accept it.
Industry Comment
The self-service puzzle: strategic touchpoint or point of utility?
Financial institutions have to take their ATM strategy to the next level, and re-examine their investment methodology.
KPIs to measure ROI of a digital bank
Digital influence can be tracked, measured, and would indicate on what the ROI is – positive or negative.
What flat earthers and bankers have in common or “I accept all writing challenges”
Things don’t need you to believe in them to be true or come to pass.
Why open banking is going to be so exciting for payments
The fundamental changes in the payment model will benefit both the payer and the payee.
Can COO perform the CFO role using “intelligent automation”?
The introduction of intelligent automation will compel the profession to become more creative.
Four digital and traditional trends in banking in 2019
Don’t discount something because it doesn’t fall strictly into our pro-technology bubble.
The subtle art of holding yourself accountable vol 2: running away with the circus
Temptation to depart from all that holds you hostage, that mutes your melodies and dulls your colours.
Open banking: progressing to the summit
Banks and disruptors alike are still trekking through the foothills of open banking.
Client experience: hallmark of the digital credit and lending journey
What is the Holy Grail of credit and lending transformation?
US tariff threat to the German car industry
The German car industry is now in the President Trump’s cross-hairs.
Same old banking and bananas
Good UX is like a joke. If you have to explain it, it ain’t that good.
Ukraine tops Science and Tech Global Index – that should come as no shock
Open and agile, Ukraine’s banking sector has been quick to embrace disruptive change.
The customer is at the heart of the Middle Eastern fintech revolution
Bahrain is quickly becoming a place for regional and international fintech firms to invest and succeed.
What dating apps can teach us about Open Banking
Technology enables people to connect with endless options, while encouraging them to commit to, well, nobody.
5AMLD: know your compliance changes
5AMLD’s key requirements and their impact on the customer due diligence and onboarding for European firms.
Europe’s dance of fintech hubs
As a strong and united ecosystem, the European fintech scene can finally discover its true potential.
International Women’s Day: a great time to reflect on progress, but there’s still a long way to go
A look at initiatives that help a better work/life balance – and assist women to get to the most senior roles.
Three ways to support women in tech
Make room for women, invite them in and give them the tools they need to transform your organisation and industry.
Fabled kings, indecision and cows
Welcome to the Great Disillusionment Swamp…
The forgotten faces of diversity: the invisibles
To be successful, diversity and inclusion must start from within – and it must be built into the culture.
How new AML tech is freezing the fraudsters
Over 90% of UK current accounts are now covered by the new Mule Insights Tactical Solution (MITS).
The biggest development since the Euro: how ISO 20022 will transform payment market infrastructures
ISO 20022 is an all-encompassing force that will irrevocably alter the payments space for the better.
Open banking – build it and they will come?
It is the innovative data wranglers that will decide the success of open banking.
Innovation like charisma
Start-up or corporate, make innovation an ongoing mission, not a faraway destination.
The reality of Brexit for small businesses
Small businesses are applying a practical no-nonsense approach to protect themselves and their business.
Disruption through diversity and empowerment
“Be bold. You have earned it. More importantly, if you don’t value yourself, how can you demonstrate it to others?”
Assets, habits and the wand that chooses the wizard
Can you tell which bit of generalities “we have data, customers and scale” actually holds value for the future?
A win-win despite the trade war: why small-time foreign investors and US markets need each other
While the trade war looks set to escalate, it seems there may be a silver lining for the US economy.
Will challenger banks motivate change?
The need for digital transformation has been obvious for years and the window of opportunity is about to close.
Getting your executives on the journey they didn’t realise they had started when they hired you
Find what your executives care about and centre your design around them so they can go off and do their job.
Can cultures really change? Can trust ever be reestablished?
“Don’t run when you lose, don’t whine when it hurts. It’s like first grade. No one likes a cry baby.”
To go boldly forth or why you should go hug your innovation team
Imagine how much an innovation team would achieve if they also had your help.
I.T. (insurance technology) had to be you
The sector should fall in love with tech that will bring it closer to customers, creating collaboration and trust.
AI-powered banking experiences
Machine learning can help banks restore the personalised service they were once noted for.
Open banking: growing in customer trust in 2019
By 2022, the open banking market could be generating £7.2 billion in value.
Innovating at scale: to compete with fast-rising challengers, banks need to gain agility
How large established financial brands can draw lessons from challenger banks’ customer-centric success.
E-commerce: the biggest overseas markets for UK consumers
Consumers in the UK buy a higher proportion of goods from overseas than almost any other wealthy country.
The view from your desk: imagining a future without you in it
What if my starting point was not my desk?
What does a recession mean for fintech?
In the world of fintech, a problem is just an invitation to innovate.
