The forgotten generation: driving digital adoption with older customers
Everyone – regardless of their age, would like a good user experience.
Industry Comment
How insurers and start-ups are targeting the growing cyber insurance market
Sarah Stephens interviews a panel to find out how they’re targeting the cyber insurance market.
How come nobody gives me fish anymore? Going “all the way down” in digital banking
Bankers, use the skills you have to continue the journey and give customers something meaningful.
Political rhetoric and its impact on cryptocurrencies
How the regular pronouncements from governments and regulators are impacting the cryptocurrency market.
For fintech, life after disruption is a question of identity
What does it take for a disruptor-leader to keep growing in a world where dominance is never guaranteed?
The opposite of digital: spending the millions, forgetting the customer
Every incremental triumph you celebrate in the office, is a moment of weirdness for the client.
Agile and DevOps: myths and legends (part one)
Agile and DevOps is a state of mind, an attitude towards working that transcends the technology of both then and now.
The vital role of actionable content
Retail investors are more informed and independent than ever before.
Crashmatics: a connected policy for the connected car
Has the insurance industry lost sight of what the “black-box” is for?
The case for conversational banking
Adopting AI is a way for banks to create much more engaging experiences and solve a number of customer problems.
The power of partnerships for tackling financial inclusion
We need to find new and innovative ways of solving big social issues.
Planning like a banker: do not try this at home
The most heartbreaking thing is our institutional inability to learn from what we learn.
Blockchain: from crypto casino to cross-company data management
What different types of blockchain uses are there, where does cryptocurrency fit in, and why should insurers even care?
Blockchain and the notaries: the services won’t be replaced but transformed
It’s a widespread mistake to think that blockchain is the panacea for all kinds of problems.
How people-first branding is giving fintech start-ups the edge
People-first branding in fintech is a clear differentiator in a fiercely competitive market.
Microservice architecture – throughout the business
A quiet revolution is unfolding – a noticeable trend towards microservice-based software.
Are banks and bank branch offices headed to the toilet?
Are we seeing banks running out of fresh ideas for how they interact with their customers?
Titles, corner offices and authority in a disrupted economy
Stay teachable. And in doing so stay humble.
Italy to spark an e-invoicing revolution?
Ushering in one of the biggest tax reforms Italy has ever undertaken.
Fintech: the driving force behind financial inclusion and empowerment in developing economies
Fintech start-ups are thinking “solution” to the benefit of millions people.
Top five banking activities best handled by digital self-service
In the era of digital transformation, banks must evolve, or customers will simply walk out of the branch for good.
On expectations, gardening and promises kept: banking edition
Cross fences, walk on the grass till you find your tribe.
How we banked a billion people and what to do next
Financial inclusion has advanced where governments have prioritised it.
What the future of payments and cryptocurrencies will look like
Three key factors currently preclude cryptocurrency from gaining widespread payments acceptance.
How loan providers will be using blockchain
The concept of blockchain is still very alien to many.
UK – New Zealand: a fintech bridge too far?
How Kiwis and Brits are exploring various ways to participate in each other’s markets.
Fellow bankers: “ecosystem” is not a “safe word”
Ecosystems are buzzing living things for those who are part of them.
The rise of wealthtech
Artificial intelligence (AI) and machine learning (ML) are revolutionising wealthtech.
Why e-wallets are gaining popularity amongst online casino users
Online casino customers are turning away from the traditional bank transfer in their droves.
Banking technology and the future workforce
Two giant conflicting narratives are at work in the banking industry.
The age of the generalist is now
Why confining enterprise architecture to the realms of IT is limiting.
Are fintech firms doing enough to protect themselves against the risk of contractors?
It is vital for businesses to ensure their employment contracts are up-to-date.
The infallible innovator: banking paradoxes for the age of disruption
The reality of corporate innovation is that experimentation is encouraged on condition of infallibility.
Selecting the right lending partner in the dynamic consumer lending landscape
A total solution lending partner can mitigate risk while supporting the evolving needs of a growing business.
Redefining the status quo: how blockchain is decentralising software
Richard Gendal Brown, CTO at R3, looks at an intriguing paradox at the heart of our economy.
How blockchain will transform retail lending
The potential gains and benefits to global economics and society are on the horizon.
Non-bank lending in 2018: what’s the current picture?
UK’s booming SME sector is full of life – but it’s been choked by a lack of traditional access to funding.
Big boy problems: the challenger banks’ challenge
In the disruption era, disintermediation is the big boys’ loss for sure, but not necessarily the disruptors’ gain.
Eye in the sky: how drones can shape underwriting
Drones are hitting the mainstream – but how do they impact insurance?
Why we need a treasury function in cryptocurrencies
Treasury management is relevant to any entity that issues a controlled-supply token.
