Risky business: why it’s so important to let the machines do the work
Marine, auto and cyber, just three areas we must start letting machines cut human error.
Industry Comment
True love’s first deck and other innovation spells
Three tricks to make the industry veterans smile and give the youngsters a three-second head start.
Christine Lagarde, IMF: an even-handed approach to crypto-assets
A judicious look at crypto-assets leading to neither crypto-condemnation nor crypto-euphoria.
Compliance in finance: why written note-taking will no longer stand up as evidence
Banks that get this right will be stealing a march on competitors.
Crypto-investing 101: advice for beginners
Ten tips to help you avoid common pitfalls when investing in cryptocurrencies.
Women won’t apply for roles even if they’re short of one requirement of the job spec!
No one is 100% perfect and you don’t have to be. If there’s a fit there’s a fit.
The finance industry’s dirty little secret: what the Net Promoter Score isn’t telling you
Your focus should be on consumer behaviour, not good intentions.
Why retail banks will disappear
There will be three types of retail bank in the future: pipes, stacks and hubs.
Tenacity: the least glamorous life skill and the greatest business asset
Choosing to stay the course even when it’s not nice or easy, matters.
PSD2 and the need for common security standards
Common standards for secure data exchange and robust authentication of PSPs’ interfaces are needed.
Why the auto industry is ripe for disruption
Is the auto insurance industry keeping up with changes in insurance?
US sanctions impact on Hong Kong fintech
The stakes could not be higher.
Banking – it’s a safe bet branch banking no longer need safes!
There’ll come a time when carrying cash into the bank will be cause for a mild-panic attack for branch office tellers.
Follow the yellow brick road: digital transformation for cowardly lions
By the time we get to the emerald city, the biggest change will have been on us: our people, not our infrastructure.
Credit rating processes could get better with blockchain tech
More disruptions for the credit rating industry are yet to come.
Five companies that are creating their own cryptocurrencies
More companies are getting involved and capitalising on the cryptocurrency movement.
HR, the secret weapon of banking
HR is not a support function but a driving force!
2018: the year of data, data, data
Three “mega-trends” pointing the way to the future needs of clients and the changes banks must undertake to remain relevant.
Bringing customer-centric insurance to life
How can insurance companies ensure they drive transformation with customer needs at heart?
The mythology of emergent tech: confusing reality with preference
Banking is a tech business.
NY FinTech Week – our transatlantic opportunity
In the areas of fintech, the “special relationship” between the US and UK is thriving.
The evolution of regtech
The industry has proven itself to be resilient and, as always, it will find a way to adapt.
The relegated bank – a positive scenario?
Bank executives should actively consider the “relegated bank” scenario as a potential option.
Open banking, PSD2, and the urgent need for banks to “think different”
How can banks think differently and remain competitive in the era of open banking?
Three big trends on display at FinovateSpring 2018
FinovateSpring is a little less than a month away.
Pocket money embraces the digital age
For the children of today, new payments technology is triggering a revolution in pocket money.
AI: the weapon of the insurtechs
How are insurtechs leveraging artificial intelligence to take on the insurance industry?
Is voice the next UI?
Theodora Lau discusses what the future might look like for fintech and brands.
Business transformation for the home: the subversive act of helping
Over the years, I have left radically different people mildly confused by asking them how I can help them.
Fashionably late
As Steve Jobs said, “you don’t have to be the first, but you’ve got to be the best”.
Blockchain: does it live up to the hype?
It’s important to separate fact from hype before jumping on the blockchain bandwagon.
Waste not want not: time as the most undervalued resource in banking
We use time as a yardstick. And yet we don’t seem to value it.
Fintech and credit unions: risk vs. reward
“Fintech can’t turn you into something you aren’t.”
The reality of a UK fintech doing business in China
Exploring three key areas that UK fintechs need to focus on if they want to launch in China.
Five ways AI is disrupting financial services
Whether you realise it or not, artificial intelligence (AI) is taking over the world.
“Active sponsors” and other mythical creatures of banking innovation: a survival guide
Sponsorship is a double edged sword.
Going for gold: what fintechs can learn from text
In the “Age of the Customer”, corporate empathy has never been more important.
The gift of the gab: three chatbots leading in insurtech
Chatbots can do more than just use a script to move customers through a sales funnel.
Addressing liquidity challenges in T+2 securities settlement
With less time to secure funding for securities trades, faster settlement in FX could be the solution.
What is the India Stack and why is it no longer the dream it used to be?
The good, the bad and the ugly of the India Stack (or Aadhaar Stack) by Devie Mohan.
