The ultimate guide to purchasing finance software
Download this free guide detailing everything from licence utilisation data to the real benchmarked pricing insights.
White Papers
A selection of white papers available to download for free on the fintech industry’s most topical issues.
eBook: SME lending – the road to real-time approvals
Discover how rapid innovation, smarter decisioning and faster approvals can be yours.
eBook: Back to the future – 8 features of fast and future-proof BNPL technology
Discover the tools you need to get ahead and stay ahead as BNPL grows its market share.
White paper: Solve hybrid work compliance challenges with Theta Lake and RingCentral
RingCentral and Theta Lake’s collaboration on hybrid work compliance enables firms to avoid “blind spots”.
White paper: Ensuring compliant communications in financial services
How unified communications platforms facilitate compliance, collaboration, and engagement.
eBook: Microsoft Teams and telephony – UCaaS providers for financial services firms
How to achieve the full benefits of Unified Communications-as-a-Service (UCaaS).
White paper: Five customer experience strategies for financial services contact centres
How to employ these five strategies in a contact centre to delight customers and keep them coming back.
eBook: 5 ways intelligent automation can transform your financial services business
Learn how robotic process automation (RPA) and intelligent automation (IA) can transform your organisation.
Case study: Powering corporate GSOCs with open-source intelligence
A Fortune 500 firm applies open-source intelligence capabilities in its global corporate security operations centre.
Report: How banks can blend digital and human for superior customer experience
Featuring practical business banking case studies from Metro Bank, Santander, and Lombard.
IDC report: New data sources and innovative AI redefining the business of lending
How technology advancements and new data sources, including alternative data, are pushing the boundaries of borrowing.
Guide: Life in 3D – using alternative data to power credit risk decisioning
Alternative data has the power to assist in achieving growth and expanding your business.
eBook: Back to the future – 8 features of fast and future-proof BNPL technology
Discover what tools you need to get ahead and stay ahead as BNPL grows its market share.
eBook: SME lending – the road to real-time approvals
Accelerate your SME lending with quick credit approvals.
Guide: Simplified AI – level up your risk decisioning
How to simplify your artificial intelligence (AI) decisioning journey and move beyond the hype in under 60 days.
eBook: The gap in financial services and customer service innovation
There is a major gap between customer satisfaction perception by financial organisations and the reality.
eBook: Financial services – embracing a new service model for the digital world
Customer service transformation in the digital world is accelerating – here’s what it means for banks and FIs.
White paper: How mortgage-as-a-service levels the playing field for minority and first-time homeowners
How industry leaders leverage mortgage-as-a-service to increase minority and first-time homeownership.
White paper: Banking in the new normal – foundations for customer lifecycle intelligence-led banking transformation
Uncovering the principal drivers that will distinguish banks that survive and thrive from those left behind.
eBook: Is it time for risk orchestration?
Download this free eBook to learn more about risk orchestration and its application in practice.
Survey & report: The race to ISO 20022
Download Celent’s survey and report based on over 200 banker interviews and deep analysis.
White paper: FedNow is almost here!
Everything you need to know before the launch of FedNow – a new real-time payment and settlement service in the US.
White paper: Choosing a digital experience platform (DXP) for insurers
Find out how a DXP will transform your insurance business and consolidate your role in a changing marketplace.
Research paper: The payments processing opportunity for banks
Icon commissioned Celent to carry out research exploring the payment processing opportunities for banks.
Research: Tech blockers 2022 – cutting the costs of AML compliance
Opportunities and barriers on the road to wider adoption of effective AML screening technology.
E-book: Building the data-driven future of financial services
Learn how to harness the power of data to drive continuous innovation.
White paper: Shaping the future – artificial intelligence for financial services
Now is the time to build the skills and infrastructure to make AI a successful part of that future.
Report: The state of payment operations 2022
The challenges and upsides of implementing efficient, scalable, and secure payment operations processes.
Report: Customer journey analytics and management in financial services
The key to delivering seamless, differentiated customer experience.
Industry report: Funds disbursement in Europe – speed alone is not enough
Commissioned by Visa, the report takes a deep dive into funds disbursements in Europe to explore the current state of the market.
Report: Banks and the digital payments revolution
Global research by Visa reveals how banks can prosper amid the disruption.
White paper: Digital banking – why is it becoming so important to financial organisations?
Fintechs are showing significant growth – learn how banks can stay competitive and efficient.
eBook: Towards modern application development in financial services
Ensuring your AppSec programme adds value.
Infographic: Modern AppSec in financial services
Security has never been more important to financial organisations reliant on custom software.
White paper: Financial services marketing – how to leverage referrals
This free referral marketing guide explains how a brand can flourish by utilising customer-specific tactics.
White paper: The global fintech landscape – challenges, collaboration, and cloud
InterSystems’ research with the insights of over 500 decision makers within fintech organisations.
Buyer’s guide: How to find the right multi-factor authentication (MFA) solution
Improve security, cut down on fraud, and create the best possible customer experience with the right MFA solution.
Passwordless authentication guide – improve customer experience
Are you still subjecting your customers to passwords or do you have a plan to go passwordless?
White paper: Developing a futureproof payments market infrastructure – Insights from around the world
How payments market infrastrcutures (PMIs) enable safe, efficient and open payments.
White paper: Intelligence capabilities for AML and CFT regulatory compliance
Enhancing KYC, AML, CFT and due diligence investigations for finance, banking and compliance sectors with digital intelligence.
