Wintersmith
A lot of businesses & software projects aim to be Disney princesses but end up as “a bit of a Frankenstein”.
Customer Experience/CX & User Experience/UX
Shortlist announced for PayTech Awards 2021
Register for the digital gala and networking on 8 July 2021 – it’s free to attend and open to everyone.
Banking Tech Awards 2021 now open for entries!
The awards are open to banks, financial institutions, technology and service providers, teams and individuals.
The real reason your customers are leaving
Empathy and flexibility are two very important pillars of customer service that risk getting lost.
What I learned from a chatbot about the future of digital banking
We ought to abstract tech away from the schema and focus solely on people.
The edge: the bridge between banks and their customers
Banking is predicted to see the biggest impact of edge computing.
Webinar: Digital identity verification – reducing friction in online account opening
Hear industry experts discuss digital identity verification and the secret to digital account opening success.
Three trends for insurers to watch in the post-COVID era
We can expect the insurance industry to take some major steps.
Data-driven design thinking helps banks drive revenue
Clients, who benefit from superior digital experiences, will be happier, too. It’s a win-win.
Keep the change: how fintech is blurring the line between transaction and payment
As payments become more frictionless, how can banks cultivate and maintain customer loyalty?
Revolut withholds $90,000 from investment manager with “no real response” for months
An investment manager’s battle to receive his $90,000.
Banking Tech Awards 2020 Winner: Moxtra – Best Digital Banking Solution Provider
Enabling digital customer experience in financial services and beyond.
Why factoring industry needs fintechs
Fintechs are to factoring companies what bars are to high jumpers.
Webinar: Balancing app innovation and cybersecurity in financial services
25 March: Practical steps needed to implement an evolved enterprise app methodology.
Understanding employee experience will give banks a leg up
It makes intuitive sense that happy employees lead to happy customers.
It’s a matter of comms | Episode 2 | Strategy
The corporate comms strategy is the spine that would hold start-ups accountable to their investors.
A seven-year-old tells us what we (should) already know about banking
Your customers aren’t seven-year-olds, but they probably want a lot of the same things.
FinTech Futures presents Dock – a virtual roundtable experience
Take part in Dock on 18-19 May to discuss the industry’s pertinent problems and find the solutions.
The US market: are EU-based challengers coming to rustle up some feathers?
A deep dive and step-by-step comparison of US banks’ and EU challengers’ capabilities.
How brands are becoming the banks of tomorrow
To understand what the bank of tomorrow looks like, we must first understand how they developed.
Video: Remote onboarding – how banks are evolving and changing the game
Featuring Jumio’s Dean Nicolls, Fintrail’s Robert Evans, and banking consultant Neil O’Brien.
The 2020s: how the way we pay will change forever
Consumers started to move from contactless to contact-free in 2020.
Why Google Pay’s reboot signals a major land grab on financial services
Five reasons why the banking world, including fintech challengers, needs to sit up and take notice.
Lessons from The Boring Company
Perfecting the art of boring requires some rare skills.
2021 predictions: don’t overlook the phone call
Due to the explosion in illegal robocalls, many consumers have simply stopped answering the phone.
Webinar: Deep dive on ServiceNow’s purpose built product for finserv operations
How to improve customer and employee experiences. Featuring a demo of The Now Platform from ServiceNow.
Embedded insurance: a $3tn market opportunity, that could also help close the protection gap
All players should look carefully at this space and define strategies of “where to play” and “how to win”.
What the Fintech? Season one | Fintech Jail
Here’s a list of all the buzzwords in our What the Fintech podcast game, “Fintech Jail”.
Banks and bad actors: the race to digitally adapt
Financial services are far from reaching a “new normal”.
Personalisation: the Gen Z banking imperative
This generational cohort represents a lucrative target market for financial services institutions.
Fintech projections for 2021
Top five fintech trends to watch in 2021.
The music of embedded finance
Embedded finance is all about making the admin of life seamless, low-friction and invisible.
Omdia Universe 2020-21: Temenos recognised as a leader for digital banking platforms
Based on Temenos’ combination of market impact, solution capabilities, and customer experience.
E-book: Migration to cloud – your guide to delivering an intuitive customer experience
Learn how to transform the entire organisation with the migration to the cloud.
Banking Tech Awards 2020 hosted online by Tom Ward
Join comedian Tom Ward for the 2020 Banking Tech Awards. Broadcast online on 10 Dec, 3:30pm GMT and is free to attend.
Typing authentication – the future of compliance
Cristian Tamas, TypingDNA’s co-founder and CMO, explains why he thinks the firm landed a PayTech Award.
Effectively combating fraud while staying user-friendly
The current cyber threat landscape, authentication methods and how the industry continues to fight back.
White paper: Low code development in banking and its role in high speed content-based services
How banks can make more strategic use of their content, developing applications at speed that transform services & user experiences.
Banking Technology October 2020 issue out now
Educate, advocate, invest: It’s not enough for companies to pay lip service.
Getting ahead of the game in banking
The plethora of digital engagement platforms out there are really just very basic gamification platforms.
