2020 – A shock to the system for the banking industry
Fintech Futures talks to James Buckley, vice president and Europe director for Infosys Finacle.
Retail Banking
White paper: The business value of ServiceNow for retail banks
The value retail banks will achieve annually at $29.54m per organisation ($70,000 per 100 users) by using ServiceNow.
Challenger for teens Step raises $50m in Series B
Among new investors are Charli D’Amelio, Justin Timberlake, Eli Manning, and Mantis VC.
Texans Credit Union selects Episys core system
The $1.7bn credit union needs 12 employees to maintain its legacy system.
Wintrust Financial Corporation picks NCR tech
US bank holding company to deploy NCR at 180 locations.
African American Credit Union Coalition signs partnership with Fiserv
Fiserv to identify research and technology needs of AACUC members.
Banking Tech Awards 2020 hosted online by Tom Ward
Join comedian Tom Ward for the 2020 Banking Tech Awards. Broadcast online on 10 Dec, 3:30pm GMT and is free to attend.
Be Money rebrands as Daylight in preparation for US launch
Daylight promises a range of LGBTQ+ services to support its customers.
Christian Investors Financial picks Finastra core system
Finastra to deploy Phoenix on the Microsoft cloud.
Fidelity Bank & Trust goes live on Jack Henry’s SilverLake system
The Iowa-based bank replaces several legacy systems
Innovation in Retail Banking Report 2020
Responses from 750+ senior bankers the world over with a focus on adapting to changes brought on by COVID-19.
Report: Three key strategies for customer experience success
In-depth industry report on customer experience, featuring expert insights from Mettle, HSBC & Northwestern Mutual.
Trulioo hires Leigh Ramsden as new CFO
Former Absolute Software man joins up with Trulioo next week.
UK banks and challengers ranked: from on-boarding to app functionality
We use an analytics platform to figure out which UK banks are giving their customers the best service.
Oracle wins first client in Guatemala with Banrural
Banrural has selected a host of Oracle systems and platforms.
US financial literacy app Jassby plans virtual debit card for kids
The Massachusetts-based fintech wants to help parents teach their children about finance.
US challenger Bella plans launch around conversational banking
Bella offers a range of consumer-friendly options, including gifts and randomised cashback.
Unifimoney signs cross-border payments deal with Nium
The US neobank promises an “enhanced outbound money experience”.
PeoplesBank picks Nymbus to help launch digital bank Zynlo
Regional US bank stand up digital branc with help from Nymbus.
Kish Bank picks CSIs NuPoint to fuel digital change
Bank says CSI has been behind it “all the way.”
Sibos 2020: JP Morgan CEO tells banks “don’t outsource your soul”
Jamie Dimon believes plenty of outsourcing firms “have no idea what they’re doing”.
Temenos hires Roger Klantschi as EVP for Americas
Former Infosys veteran joins Temenos to build on US drive.
Leaked FinCEN files show banks allowed $2trn in suspicious transactions
Major leak of suspicious activity reports shows “mind blowing” scale of money laundering issues.
FinovateFall 2020: Customer trust will test the new digital normal
Panel wonders if consumers will stick with digital solutions post-pandemic.
Citigroup restarts job cuts after coronavirus pause
US lender plans big infrastructure changes in the final months of the year.
Citizens Bank app bombarded with bad reviews as tech update goes awry
US bank experiences avalanche of bad feedback over mobile changes.
Elevations Credit Union selects Temenos Infinity for front office revamp
The Colorado-based credit union wants to change its member experience.
FinnovateFall 2020: Digital tools creating a new kind of banking customer
Marcus executive says banks must prepare for a post-COVID world.
Ex-N26 employee lands $1.8m to launch ETF-linked checking account
“This is an everyday account, we don’t want you to risk your money,” says CEO.
EXCLUSIVE: Oracle wins deals with Mashreq Bank and Desjardins
Oracle has also picked up a new deal in Bangladesh.
IDC Snapshot: Improving operational excellence and customer experience in retail banking
Organisations that have a common business and technology roadmap have had more success than those with separate plans.
JP Morgan fires staff for COVID-19 relief funds fraud
The largest bank in US clamps down on suspicious staff activity.
IDC Snapshot: Establishing operational resilience to achieve customer excellence
The ability to simplify & streamline tech supporting important business services, leading to better customer outcomes.
GAO urges FDIC to stop examiners fishing for bank jobs
Congress’s investigative branch calls on bank regulator to do more.
Regulators’ “fast and furious” AML fines don’t tell the whole compliance story
FinTech Futures speaks to Fenergo’s Rachel Woolley about the rise in penalties.
First Bancorp completes $1.1bn acquisition of Santander Puerto Rico
The merger is expected to complete in Q2 2021.
Varo Bank goes live on Temenos Transact core banking system
New US bank prepares for post-launch life with Temenos.
Video: Top fintech stories this week – 28 August 2020
FinTech Futures’ weekly news round-up.
TD Bank pays $122m for obscuring overdraft penalties
US bank charged by CFPB for anti-consumer practice.
Manzil launches Halal Visa card in partnership with Koho
Canadian firms partner up to debut new card.
