July 2013 MoneyGram International has announced that W. Alexander Hoffmann has been appointed to the global money transfer company’s executive leadership team as senior vice president, global product management and emerging channels. He will lead MoneyGram’s global product portfolio, emerging channels and MoneyGram Online. He has 20 years of experience in payments and cards, online […]
July 2013 Enacomm Inc., a Tulsa, Okla.-based provider of voice processing infrastructure, applications and services, has announced that Michael Kirk will join the company as vice president of business development, channels and alliances. An IT and services veteran, Kirk has more than 25 years of experience with sales, sales management and business development for IVR, […]
July 2013 C-SAM, a Chicago-based provider of mobile transactions technology, has announced that Kurt Weiss and Conrad Sheehan have joined the company as managing director of global financial institutions and vice president and general manager of strategic initiatives, respectively. Weiss will work closely with financial institutions and networks deploying C-SAM’s mobile transaction platform, which enables […]
Employers looking at consumer-directed health care plans with HSAs tend to pick providers based on one or two administrative details, but they really need to dig into what kind of benefit experience employees will get. The quality of that interaction can make all the difference, and yield happy, engaged employees.
US post-trade utility the DTCC has agreed to acquire post-trade specialist firm Omgeo, in a deal that it says will help improve collaboration between investment managers, broker-dealers and custodian banks and reduce risk for market participants.
July 2013 Virtual Piggy Inc., a Hermosa Beach, Calif.-based provider of e-commerce solutions enabling children to manage and spend money within a parent-controlled environment, has appointed Ivo Weevers creative director, mobile design, to lead and manage the mobile consumer experience team. He has 15 years of experience creating highly successful mobile, Web, device and desktop […]
July 2013 TSYS, a Columbus, Ga.-based processor, has announced executive promotions and additions to its senior management group. Gaylon Jowers Jr. has been appointed senior executive vice president. He also serves as president of TSYS’s international services segment. Jowers has held leadership roles in which he was responsible for the company’s debit, prepaid, loyalty, debt […]
July 2013 The Members Group (TMG), a Des Moines, Iowa-based card processing and payment solutions provider, announced that CEO Shazia Manus has been appointed to serve a one-year term on the Credit Union National Association’s (CUNA) Payments Policy Subcommittee. The CUNA Payments Policy Subcommittee monitors, reviews and makes recommendations to the organization’s Governmental Affairs Committee […]
July 2013 National Gift Card Corp. (NGC)—an Elgin, Ill.-based marketer and supplier of gift cards for use in loyalty, incentive and rewards programs—has appointed Eric Thiegs senior vice president, business development. He is a 15-year veteran of the partnership marketing, member benefits, loyalty and rewards arenas, and he will be responsible for leading the company’s […]
July 2013 LifeWork Search, a staffing firm with offices in Massachusetts and Florida, recently announced that Laura Patterson has joined the company’s executive search team, leading the compliance, fraud and risk department. Patterson has more than 15 years of experience in technical sales and account cultivation. Her merchant services career started in 2002 with American Express, […]
The surge in new mPOS tools and e-commerce options for micro and small businesses represents a significant growth opportunity to a diverse array of payments industry players. By Kate Fitzgerald, Emerging Payments Editor Local dog-sitters, dry cleaners and doughnut shops could become as important as gold nuggets to payments industry providers that recognize their potential […]
Despite what you’ve been seeing in the mainstream media recently, many prepaid card providers have not only lowered fees in the last few years but many are educating cardholders about how to avoid fees altogether.
July 2013 First Data Corp., an Atlanta-based payments processor, has appointed Guy Chiarello president. He will serve as a member of the management committee, and he will focus on innovation, product development and technological systems. Chiarello also will engage with customers and business leaders to create and enhance the many new solutions First Data plans […]
July 2013 CPI Card Group, a Littleton, Colo.-based card producer, recently received several Élan Awards at the International Card Manufacturers Association (ICMA) annual meeting in Washington, D.C. The Élan Awards recognize innovative card designs, technologies and other criteria that establish the global vanguard for card manufacturing. CPI received the top honor in two categories: “Best Financial […]
July 2013 DFC Global Corp., a Berwyn, Pa.-based financial services company serving primarily unbanked and underbanked consumers, has promoted Norman Miller president and chief operating officer. He has served as the company’s executive vice president and chief operating officer since 2007. Previously, Miller was employed by ARAMARK Inc., where he was group president of sports […]
July 2013 Contact Solutions, a Reston, Va.-based provider of cloud-based customer self-service solutions, has appointed Michael Boustridge CEO. His focus will be to continue building on the strong market momentum Contact Solutions has built over the last 11 years and accelerate the company’s growth trajectory, including evolving partner relationships, sustaining operational excellence and expanding into commercial […]
July 2013 The Consumer Financial Protection Bureau (CFPB) recently has added several members to senior positions within the bureau. Sartaj Alag is returning to the CFPB and will serve as chief operating officer. In his previous role at the bureau, Alag was in charge of starting up and managing the Office of Consumer Response. Previously, […]
July 2013 Bank Solutions Group LLC, an Atlanta-based management consulting firm, has hired Peter J. Quadagno as a partner in its payments practice. He has more than 30 years of payments industry experience as an executive, business owner and consultant, most of it focused on prepaid cards. He founded several firms, including Maverick Network Solutions and […]
July 2013 Ballard Spahr LLC recently announced the opening of its 14th office—this one in New York City—that will expand the firm’s capabilities in representing banks and other financial institutions in a wide range of consumer financial services regulatory matters, litigation and government investigations, according to the firm. The New York office operates under the […]
By Loraine DeBonis, Editor-in-Chief On the final day of the NBPCA’s Power of Prepaid conference in Washington, D.C., last month, experts shared results from two recent studies that shed light on how U.S. consumers conduct their financial lives and where prepaid providers can fill a need. While the first shows encouraging signs about prepaid adoption […]
By Bill Grabarek, Senior Editor True to the pioneering spirit of the University of Oklahoma’s moniker, the Sooners (a nickname for settlers during the land rush of the late 1800s), OU is traversing a path seemingly untrodden by other colleges and universities. OU’s Office of the Bursar recently launched the OU Gift Card, enabling friends […]
Delays to the controversial US FATCA rule have provided a valuable window of opportunity for financial institutions to prepare.
The prepaid industry must seize on the recent media frenzy as an opportunity to inform and educate the public, government officials and other policymakers.
Regulators regulate, and when they do act, it can have dramatic impact on a company’s business model.
Tori Blake and Chuck Rouse explain the new rules of breakage connected to the Financial Accounting Standards Board and the International Accounting Standards Board’s upcoming Revenue Recognition Standards.
By Patrice Peyret, Banking Up In the July 1 New York Times story “Paid via Card, Workers Feel Sting of Fees,” reporters Jessica Silver-Greenberg and Stephanie Clifford raise an important question but fail to answer it: Are a significant number of employers forcing hourly workers to use expensive payroll cards? The three key conditions here […]
the US Securities and Exchange Commission says that its cloud-based approach is paying dividends and allowing it to examine the structures of the markets it supervises at a greater level of granularity than ever before.
Although the network EMV liability shift is about two years out, card manufacturers already are consulting with their U.S. issuing clients to help them make decisions now about how they will approach the transition to EMV. First and foremost is the decision on when to begin, then which cards in their portfolio should have priority. […]
By Bill Grabarek, Senior Editor Reading between the lines of announcements from Apple Inc. to anticipate the technology titan’s next moves not only keeps analysts busy and consumers guessing, it has spawned entire Websites devoted to scrutinizing everything the company says and does. This isn’t to imply Apple doesn’t excel at effective self-promotion, but the company […]
Plastyc Inc., a New York City-based prepaid debit card provider, recently announced it is doing business as Banking Up. The name change was in conjunction with the launch of Banking Up, a personal finance platform enabling banks and businesses to provide customers with an alternative to traditional checking accounts. Plastyc, which announced last year that […]
Best use of a consumer-funded gift card/voucher or line of gift cards/vouchers. Best in Category: £5 for a £10 Starbucks Card eGift LivingSocial Deal Delivered nearly 65,000 Starbucks Card eGifts from Nov. 29-Dec. 1, 2012, powered by CashStar’s eGifting platform and LivingSocial’s local marketing engine. Starbucks LivingSocial CashStar CashStar, LivingSocial and coffee giant […]
By Thomas Cornelius, SVP, InComm Today’s consumers are constantly on the go—they’re busier, they multitask more and they have less time to get everything done. As a result, their shopping habits have changed. In fact, according to Forrester, more than 50 percent of in-store retail sales (approximately $1.2 trillion) are now Web-influenced. To meet the […]
Strong customer authentication and account monitoring are keys to preventing tax refund/benefits fraud on prepaid cards. By Loraine DeBonis, Editor-in-Chief As identity theft increases in the digital age, fraud perpetrated with stolen identities has risen dramatically. And, tax refunds have become a target for fraudsters. Tax-related identity theft jumped more than 650 percent between 2008 and […]
The organization that stood out from the crowd in 2012 to make a positive, game-changing difference in the prepaid/emerging payments environment in a geographic region or globally. Best in Category: Rêv Worldwide Launched low-cost mobile card reader targeting 400 million SMEs in 12 countries, along with Brazil’s first GPR card and Mexico’s first mobile banking/prepaid […]
The retailer that has used prepaid most effectively to increase sales, promote its brand and/or extend convenience to customers. Best in Category: Walmart Prepaid Card Program Jason Marshall and Sabrina Chin, Walmart Aggressively promotes broadest assortment of innovative prepaid products at everyday low prices through extensive merchandising in the most valuable space in the […]
In our final installment of winners coverage for the 2013 Paybefore Awards, you’ll find out how companies are innovating and expanding the boundaries of prepaid to solve problems, reach more consumers and change the industry for the better. Most Innovative Program Best Retail-Based Prepaid Card Program Expanding the Boundaries of Prepaid Outstanding Newcomer Breakout Company of […]
