Worldwide


The brave new world of mobile banking

The digital era is changing your bank rapidly. Is your mobile testing & assurance practice ready? P Venkatesh, director of the product division, and Srivatsan TT, vice president of the solutions group, at Maveric Systems discuss the issues

Reports: Weve Pulls Plug on Mobile Wallet (Sept. 15, 2014)

Weve, the mobile payments joint venture from mobile operators Vodafone UK, Telefónica UK’s O2 and EE, has abandoned plans to develop its own mobile wallet product after the U.K.’s three largest mobile telecom providers failed to agree on how to run the wallet.

The mobile movement driving multi-channel banking

Despite the significant challenges faced by the UK’s banking sector over the last decade, there has been a dramatic evolution in the customer experience following the introduction of online, telephone and mobile banking. While the branch remains an important channel, especially for older customers, mobile technology is rapidly redefining how customers interact with their banks.

Will Apple Pay and Its Backers Ignite Mobile Wallets? (Sept. 11, 2014)

Numerous payments providers, financial institutions and merchants have thrown their support behind Apple Inc.’s new Apple Pay service—and if the tidal wave of early backing is any indication, the Apple and iPhone brands already may have overcome one of the most vexing issues hindering mobile wallet adoption—lack of widespread support by stakeholders in the value chain.

Amex Program to Spark Financial Inclusion Accepting Applications (Sept. 11, 2014)

Hoping to foster the next great ideas to promote financial inclusion for underserved consumers, American Express has begun accepting submissions for its Financial Innovation Lab, which provides researchers and practitioners from nonprofit organizations the opportunity to test their ideas on the American Express Serve prepaid account software platform.

New Skrill App Benefits Consumers, Retailers (Sept. 9, 2014)

Online payments and digital wallet provider Skrill USA Inc. has launched a mobile app enabling its U.S. customers to manage their digital wallets more conveniently and to send and receive payments, whether they are paying for goods and services or transacting on gaming sites.

All Aboard for Apple’s NFC Payments Launch (Sept. 8, 2014)

Apple’s new iPhone 6 to be announced tomorrow is almost certain to shake things up in the fledgling mobile wallets ecosystem, with an NFC-based mobile wallet that will debut with the support of major retailers, payments networks and banks.

Getting ready for mobile payments

With the penetration of mobile devices, such as smartphones and tablets constantly growing, attention is increasingly turning to mobile marketing, mobile commerce and mobile payments. It is still the case, however, that these trends are largely played out in specialised media, and do not influence the actual behaviour of consumers. This is especially true for mobile payments, with consumers very sceptical about this concept