Worldwide


In Money Transfer Push, Facebook Finds Plenty of Friends (May 12, 2014)

Facebook has already conquered the social media sphere—and now there are signs the company is seeking to capitalize on its global ubiquity and massive user base to make a splash as a money transfer service, recently partnering with financial service providers on transfer initiatives around the globe.

People on the Move: Scott Salmon, i2c Inc.

i2c Inc., a provider of payment processing and emerging commerce solutions, announced that Scott Salmon has joined the company as general manager, international, to lead i2c’s continued growth in Asia-Pacific, Central Europe, Middle East and Africa.

People on the Move: Dan O’Malley, Mozido LLC

Mozido LLC, a startup that focuses on cloud-based, white-label mobile payments services for banks and merchants, has hired Dan O’Malley as executive vice president and chief operating officer.

People on the Move: James Lipham and Paul Todd, TSYS

TSYS, a Columbus, Ga.-based processor, has announced the retirement of James B. Lipham as senior executive vice president and chief financial officer effective June 30, 2014, and the TSYS board of directors appointment of Paul M. Todd to take over the role.

Small financial institutions must face the mobile challenge

As contactless and mobile payment methods continue to grow, building societies and other financial institutions need to avoid being complacent about new technology, according to senior delegates speaking at the BSA annual conference in Manchester this week.

The value of SEPA beyond the SEPA-zone

The work corporates are doing to streamline cash management processes should not end with SEPA implementation, says. Indeed, the principles and ideas underpinning SEPA can inform progress even in the most challenging markets.

SEC Issues Bitcoin Warning (May 8, 2014)

Suggesting that investments in digital currencies, such as Bitcoin, might carry with them a higher risk of fraud and a harder time recovering losses in the event of fraud or theft, the SEC yesterday issued an investor alert regarding the decentralized P2P currency.

U.K. Banks Debut P2P Payments Service (May 5, 2014)

A group of the biggest financial institutions in the U.K. have banded together to launch a new P2P mobile payments system that by year-end will be accessible to 9 out of 10 bank account holders in the U.K.

GPR at Retail: Details Count

Neither the costs of shepherding a card into stores nor increased competition has deterred new entrants from launching GPR prepaid cards. Providers are coming into the market with astute hooks that play to their strengths to attract and retain cardholders.

Barclays takes Harte from Commonwealth

In one of the highest-profile tech hire in recent years, Barclays has poached Commonwealth Bank’s Michael Harte as chief operations and technology officer, filling the gap left by the surprise departure of Shaygan Kheradpir last autumn.

Blog: Apple Is ‘Serious’ about Moving into Payments

Apple entering the payments space has been a tantalizing prospect for many for a while now. It’s certainly something that would easily upset the status quo of the payments market, and I don’t believe Apple is aiming for the low-hanging fruit.

Blog: Retain Customers by Measuring the Right Data

Management of metrics—such as average handle time, first call resolution, etc.—certainly results in cost saving. But exclusive focus on these metrics results in a huge missed opportunity to improve customer loyalty, increase sales and build brand identity.

Mobile payment security will depend on using the ‘smart’ in smartphone

Confusion and concern over security is cited over and over again as the biggest barrier to widespread consumer uptake of mobile payments. And no wonder – confidence in the protection of sensitive cardholder data lies at the heart of trust in this technology. An EMV card as a physical asset is cryptographically secure. How can we emulate this security with something that is virtual?