Enacomm: Predicting Customer Behavior Is Key to Cutting Churn, Costs (Aug. 19, 2013)
Aug. 19, 2013 Customer relationship management (CRM) tools, which previously came with multimillion-dollar implementation costs, are becoming more affordable for companies of all sizes because of software-as-a-service (SAAS) models, according to Enacomm Inc., which last week unveiled 4Cast. The CRM application, which is now available as an SAAS release, analyzes past and current user data […]