Mettle

We run down all the buzzwords our podcast guests wanted gone from the industry this year.

Firms should look to put processes in place that improve company culture and reduce bias.

In this episode of the podcast, we’re joined by Kim Symmons, head of design at UK business bank Mettle.

In-depth industry report on customer experience, featuring expert insights from Mettle, HSBC & Northwestern Mutual.

There have been a lot of digital bank projects in 2018. Here are our favourites.