eBook: The gap in financial services and customer service innovation
There is a major gap between customer satisfaction perception by financial organisations and the reality.
There is a major gap between customer satisfaction perception by financial organisations and the reality.
Rocket Mortgage, Five Star, Salesforce discuss how technology can help address the challenges lenders face.
UMB Bank shares its experience of migrating to Salesforce and the impressive results.
Customer service transformation in the digital world is accelerating – here’s what it means for banks and FIs.
How industry leaders leverage mortgage-as-a-service to increase minority and first-time homeownership.
Data lies at the heart of the financial services sector’s digital transformation.
Revolut says it will make use of Salesforce technology to power Revolut Business operations.
The NextGen CRM program assists the insurer's sales, service and marketing teams.
Cloud-based banking tech vendor nCino has reeled in investment from Salesforce Ventures.
A 24% year-over-year increase, according to new research by Synergy Research Group.
If you say mean things about the other children, they won’t want to play with you.
Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS) and Software-as-a-Service (SaaS) continue to grow.
Salesforce is stepping up its internet of things (IoT) game, launching a low-code service to help enterprises get started using IoT to improve customer relationships.
Salesforce has unleashed “Financial Services Cloud for Retail Banking”, a new application that lets bank employees have a “complete view” of their customers and work collaboratively. New features in the application comprise a retail banking data model and console. This includes all customer data – such as bank accounts and personal identification documents – which […]
Salesforce has upped its efforts in the artificial intelligence (AI) world, introducing three new features for developers in its continued quest to “democratise” the technology.
Financial data and analytics specialist S&P Capital IQ has launched a new app on the Salesforce AppExchange designed to enable sales, marketing and other professionals to rapidly identify, research and vet potential new business clients and partners.