Features


My dollars matter

Branch closures hurt not only consumers, but also small businesses and their local communities.

Reflections on 2022

As we hurtle towards the end of the year, let’s take a look at how my forecasts for 2022 have turned out.

The empathy deficit

As the cost of living continues to rise, what will banks do? What should they do?

Federated banking

Federated technology could offer banks a number of benefits and play a huge role in their internal transformation.

Hard days ahead

Dark days lie ahead. Don’t forget that not everyone is warm and fed and safe.

The innovation failure

Understanding why innovation fails helps us innovate in a way to minimise the risk of failure.

Actions not words

It’s fitting that this year’s theme for Black History Month is “Time for change: actions not words”.

Is core banking easy?

It’s now much more possible for banks to create innovative new products.