Mobile first, second and third!
Most companies talk about the importance of mobile technology, but I’m not convinced there is a proper understanding.
Most companies talk about the importance of mobile technology, but I’m not convinced there is a proper understanding.
All banks are the same, but in profoundly different ways.
Migrating operations to the cloud is a challenge for even the most digitally focused organisation.
Detection using AI can help banks and fintechs avoid huge regulatory fines.
This week someone writes in to ask: how can I get on the embedded finance bandwagon?
We are still at the start of the journey with open banking and have yet to see its full potential.
Imagining and creating things is hard, but you don’t have to do it all yourself.
Until regtech is embedded into the core processes of wealth management, its potential remains constrained.
The past year has seen a clear trend towards the adoption and acceleration of digital banking products.
Product placement is easily recognised by the customer and viewed negatively.
The industry is moving towards Reconciliations-as-a-Service, says SmartStream’s Robin Hasson.
Banks could do more to provide financial education, guidance and advice to customers.
Make sure you don’t write yourself out of your own story, as life happens.
User-defined technologies hide risk at a tremendous cost and are unsustainable in the digital battleground.
DeFi is causing a shift in the underlying infrastructure powering traditional financial applications.
AI has the power to disrupt internal fraud monitoring, but are FIs ready to take the plunge yet?
How proactive have UK banks been with their API strategy?
Sometimes it’s important to remind people that if you don’t ask, you won’t get.
This week our writer asks: are wearables set for a comeback as social distancing eases?
How lenders can effectively manage commercial credit risk in an ever-changing world.
AI & ML can help produce the right messaging across all channels and improve conversions with every interaction.
Challenger banks continue to leave corporate customers behind at their peril.
Women and men seem to differ in their attitudes to banks and banking products and services.
There are a few tools you can use to keep checking whether you’ve lost your way.
Has open banking delivered on its promise of driving innovation and competition?
Neobanks have realised it’s less a matter of “kids hate finance”, and more “finance hates kids”.
There are three types of bankers, but there is only one type you need.
Founder shares Important steps worth considering in international expansion, whatever the country.
Low-code development and BaaS could combine to offer all (or parts of) the banking stack as-a-service.
Rajashekara V. Maiya, Infosys Finacle: agile means more than just technology.
A summary of the key insights from the Huawei Intelligent Finance Summit 2021.
There’s a disparity between how banks think and what customers do.
VCs are ultimately looking for extraordinary entrepreneurs and companies to invest in.
Cloud enables banks to innovate in minutes and launch in days.
We focus on reducing cost because that needs no creativity, no thought, no iteration.
In addition to money, faster payments are also about instant connectivity, precision, transparency and certainty.
How do banks begin along this journey? Is the destination worth it? Well, let’s see.
Experience owners seek to fulfil end-to-end customer journeys for their niche segment.
We brought an elephant into the office and still some people didn’t notice. But we kept coming back.
This week our writer wonders if we should start ditching plastic cards to be more environmentally friendly.