Understanding employee experience will give banks a leg up
It makes intuitive sense that happy employees lead to happy customers.
Industry Comment
“Cloud first” emerging at the heart of end-to-end transformation
81% of FIs future-proofed their technology infrastructure by moving to the cloud, 63.6% reduced cost.
Why the BNPL sector is growing like crazy
There is plenty of room for experiments in BNPL, and many customer segments are yet to be addressed.
Girl boss
Representation matters, for all of us. Represent what is possible, but above all, what is desirable.
Dear Luc: Your most pressing fintech problems solved
In Dear Luc, we answer the questions the industry’s fintech founders are too embarrassed to ask.
What makes a successful data partnership?
How to make data monetisation measures an important part of your business strategy.
Regtech: watching personal mobile devices in financial services, but why?
The best policy is one which works. Soft policies, by their very nature, do not work as intended.
Insurance software: choosing wisely
Here’s how to navigate the abundance of insurance tech offerings to choose from.
The big fight: banking vs technology companies
In over 30-years of banking, I have never seen a more complex and competitive landscape as there is now.
You called me
How a company treats you through the recruitment process tells you everything you need to know about its culture.
A seven-year-old tells us what we (should) already know about banking
Your customers aren’t seven-year-olds, but they probably want a lot of the same things.
The operational imperative for intraday liquidity management
Intraday liquidity management is not a regulatory tick-box but a vital part of banks’ business as usual operations.
B2B financial software marketplaces: the bridge to market transformation
B2B financial software marketplaces connect players across the breadth of an industry.
One size fits all
Whatever your reasons for tolerating bad behaviour, that defines you. More than anything else.
Three things banks must do to thrive in 2021
It is the banks who invest now and execute effectively, that will come out on top.
Reimagining the financial system with tokenised barter
Modern blockchain powered barter systems will change the way we view accessing, growing, and owning wealth.
Affirm’s IPO is a wake-up call for banks
Affirm is placing pressure squarely on banks and fintechs to challenge its BNPL market share.
How brands are becoming the banks of tomorrow
To understand what the bank of tomorrow looks like, we must first understand how they developed.
Not noise
Before obsessively pressing the send button: pause, rewind.
New direction, same destination for ISO 20022
Despite the extra time, there is little scope for market participants to relax.
How to optimise your digital account opening process
If banks want to start 2021 on the right foot, they can start with these five steps.
This “new normal” looks pretty familiar to me
How about we choose a new normal, the one that fixes the fundamental ways of working, not just the tool we use.
Acquiring pricing models
A breakdown of the benefits and challenges presented by each merchant pricing model.
Fintech trends watch 2021: checkouts, wealthtech and SCA
Our resident Gen Z’er, Ruby Hinchliffe, shares her three predictions for 2021.
The 2020s: how the way we pay will change forever
Consumers started to move from contactless to contact-free in 2020.
The one big thing missing from modern digital banking
Rethinking the data layer is a key to genuine personalisation in fintech.
What’s in store for financial services in 2021?
A look at what the rest of this year might have in store for the world of financial services and fintech.
FinTech Futures Jobs: five ways to stay positive while searching for your dream job
Positivity is the key to making the most out of applications, interviews and new roles.
Why the financial industry needs Redis Enterprise
Use cases in risk modelling, apps for banking and brokerage, and solutions for buy-side institutions.
Benjy, the Carolinas most famous fintech dog
This is the story of Benjy. It’s part comedy, part tragedy, part buddy movie.
Why Google Pay’s reboot signals a major land grab on financial services
Five reasons why the banking world, including fintech challengers, needs to sit up and take notice.
Working amid COVID-19: why the cloud is the silver lining
How COVID-19 has accelerated the transition to the cloud.
Ten trends set to influence the payments industry
The financial services and payments sectors have a bright future, should these trends continue to develop.
Three new security strategies for financial services
Continuous compliance remains a challenge because many organisations lack contextual data.
A thing apart
Teamwork, trust, and support come from a place of pure emotion.
The end to end benefits of cloud first transformation
Cloud has become a go-to technology for many in the financial services industry.
Technology lies at the heart of the ethical banking revolution
We have a collective opportunity to lift our communities out of this dire situation.
Lessons from The Boring Company
Perfecting the art of boring requires some rare skills.
Fostering a growth mindset is key to getting through challenging times
Mastering an ability to deal with tough times will strike a path towards growth.
My mother was right about everything
What good are the choices, if you don’t act?
