Why remote onboarding is going to make or break banks
A number of onboarding steps can be automated, streamlined and simplified to deliver a better customer experience.
Industry Comment
Real-time payments: driving future innovation in the US
The maturing RTP infrastructure is a catalyst for wider payments transformation initiatives.
The pretence of invincibility
Everything we do in business is in pursuit of relevance.
How to prevent your cloud finances from sinking you during economic turbulence
Practical steps to establish and maintain a successful cloud financial management (CFM) strategy.
Living in a passive voice world
My frustration with organisations big and small “living in the passive voice” is not new.
Why every company will soon be a fintech company
Why companies that have nothing to do with finance will get into financial services.
Adverse media screening: a key pillar of financial crimes compliance
Can we leverage AI to enhance the effectiveness and efficiency of adverse media screening?
Managing fintech security remotely: overcoming challenges with WFH setups
Let’s take a look at what IT staff can do during this time of crisis.
Storytelling for introverts
For the extroverts of all hues, ethnicities, sexualities, identities and faiths, check on your introverted friends.
Data privacy versus data security: why is it so hard to have both?
Blockchain and other DLT secure data by making it immutable.
Liquidity risk COVID-19: big vs small data
Banks must be prepared to perform deep due diligence on their credit lines and loan books.
Designing the digital services that US SMBs deserve
They’re also intrinsically linked to the powerful notions of freedom and the American Dream.
COVID-19: will fintechs crash, survive or get bought?
What can fintech firms do to ride out the storm?
Friends in low places
If you want something done in a bank you don’t need friends in high places. You need friends in low places.
Five steps that will change reconciliation forever
What does the future of reconciliation look like?
What does survival of the fittest mean for fintechs in a post-COVID-19 world?
COVID-19 has already led to a shift in mindset for many businesses.
Reaping the real benefits of data sharing
Data sharing enables banks to more effectively serve customers across the lifecycle.
Banks, cybersecurity and virology
I would actually like to see governments take a more holistic look at how they’re fighting COVID-19.
Insurance in the digital age: injecting automation into the claims process
A lot of claim processing, across all product lines, is carried out manually.
Tell it cos it’s a good story
Why do all these dreamers and makers and poets work in banking transformation?
Developing industry-wide standards on DLT security will lead to wider adoption
To develop industry standards, four things need to happen.
Why collaboration and partnerships will beat the fraudsters in open banking
It’s therefore important for banks to make sure they are dealing with legitimate and regulated TPPs.
Libra’s Second Wind
Some say slow progress of blockchain adoption is not just because of regulatory hurdles.
On getting a job, but finding love. Every bloody time.
I don’t know how to not care.
What steps should merchants take to comply with SCA on time?
Merchants need to make sure they have implemented support for EMV 3DS.
Locked out of Europe: fintechs holding the key to financial inclusion of refugees
Fintechs could, in principle, fill the void left by the large incumbents.
Facebook attempts to address concerns expressed by regulators on the original proposal
The tax problems with this proposal identified in our client briefing on Libra 1.0 remain unresolved.
Old habits die hard: are you thinking long-term for the good of everyone?
Is it all just reactionary, rather than calmly taking a longer-term view?
Banking’s long divorce process
The separation of customer management from product management has very strong advantages.
Contracts: a picture paints a thousand words
Visualisation is a growing trend within the enterprise space.
Another trip around the sun
For our next go-round the sun let’s cherish the things we have and work towards the things we miss.
Taking a deeper look at deepfake technology
It’s only a matter of time before cybercriminals attempt to use deepfakes as a common way to defraud businesses.
How failure to embrace the cloud could be the end of Wall Street as we know it
This mindset betrays a fundamental misunderstanding of how cloud technology providers operate.
Ask the expert: how can I improve my success rate creating partnerships?
What to do if you are struggling to reach the right decision-makers.
Budgeting strategies for government stimulus payments
Suggestions for how households could maximise the impact of their payments.
What kind of workplace ally are you?
Allyship means valuing people with different experiences from your own.
The positive impact of going negative
Find out how and why fintech companies should be going carbon negative.
In a micro-app modern world, micro-differentiation matters
The best solutions are those that intertwine physical and digital channels.
Banking software solutions for home working
Co-browsing and client portal technology is making it easier for bank advisers to work from anywhere.
Unsolicited advice on unsolicited advice
Good advice is measured, informed & situation-specific. Our industry has thrived on producing generic postulations.
